Support Board
Date/Time: Mon, 10 Mar 2025 20:23:19 +0000
LOST DATA SETTING
View Count: 539
| [2022-04-05 10:03:41] |
| JIHANE SEHAD - Posts: 18 |
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Hello, I have reset my computer yesterday and re install Sierra chart this morning, unfortunately all my settings are gone..Even the balance is at 0$ or I have something like 25$. Is there any chance for you to put all my settings back please? I hope so, otherwise it s a lot of time spend for nothing :( Thank you Jihane |
| [2022-04-05 11:41:13] |
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Did you have a backup of your Sierra Chart installation? That is not something that Sierra Chart would have on our servers. Refer to help topic 15: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Even the balance is at 0$
Are you referring to your Sierra Chart Services Balance? That will not have changed in any way related to your local Sierra Chart installation on your computer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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