Support Board
Date/Time: Mon, 10 Mar 2025 17:05:12 +0000
Issue typing into new Chart Settings Text Boxes when key is a Keyboard Shortcut
View Count: 492
| [2022-03-28 06:44:25] |
| User150671 - Posts: 69 |
|
Good Morning, As per the title - there is an issue with the new Chart Settings Window that prevents typing keys that are also a keyboard shortcut - tries to execute the shortcut instead. This occurs with: Chart Settings > Symbol > Symbol(Action) Chart Settings > Trade and Current Quote Symbol (Action) Chart Settings > Chart Drawings > Copy Cjhart Drawings from Chart #'s And in fact any other text box I have found in the Chart Setttings I have noticed it does NOT occur when typing in: Global Settings > General Settings > Notification > E-Mail Address or Twitter Username I have not tested further. Cheers. |
| [2022-03-28 15:47:24] |
| John - SC Support - Posts: 38541 |
|
We are not able to reproduce this. We created a Keyboard Shortcut for the letter 'f' to open the Find Symbol window. When we press 'f' on the keyboard and the Graphics area is selected, then we properly get the Find Symbol window. But when we open the Chart Settings window and that window is active, selecting the 'f' key does not open the Find Symbol window. It does not matter if we are typing into the Symbol field, or having nothing selected. If you can give us the specific steps you are taking, then we can try to reproduce this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-29 07:58:35] |
| User150671 - Posts: 69 |
|
Upon further investigation this issue only seems to occur with detached chart windows. To reproduce: 1. Have 2x Chartbooks open with at least 1x detached chart 2. Assign a Keyboard Shortcut to Previous / Next Chartbook (Global Settings > Customize Keyboard Shortcuts > Window > Previous Chartbook > Assign 'A') 3. Open Chart Settings for the detached chart 4. Press A or In any of the following Fields which accept Keyboard Input within CHART SETTINGS try to input 'A': Chart Settings > Symbol > Symbol(Action) Chart Settings > Trade and Current Quote Symbol (Action) Chart Settings > Chart Drawings > Copy Chart Drawings from Chart #'s Behvaiour on my end is as follows: Chartbook Switches No Keyboard Input is put into the Text Input Field This also occurs with the Find Symbol Shortcut you mentioned above |
| [2022-03-29 14:32:05] |
| John - SC Support - Posts: 38541 |
|
We have been able to reproduce this using your scenario and we are looking into it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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