Support Board
Date/Time: Mon, 10 Mar 2025 10:27:09 +0000
No data available after connecting iwth AMP trading account (CQG)
View Count: 477
| [2022-03-21 13:20:02] |
| User447599 - Posts: 11 |
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Hi all, could you please support me with my issue: I followed the instructions to connect sierra chart with the trading service of AMP/CQG as described here => Real-Time Exchange Data Feeds Available From Sierra Chart However, I can´t load the data, disonnected/connected severals times but without success. Could you please check whre the issu comes from. Attached you can find the error message and a screenshot of my settings. Kind regards Sarah Date Time Of Last Edit: 2022-03-21 13:20:28
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Private File Private File Private File |
| [2022-03-21 13:31:55] |
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We need to activate the CME exchange fee for you. Do you require market depth data? This is an explanation of what market depth data is: File Menu: Open Market Depth Window (File) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-21 13:38:47] |
| User447599 - Posts: 11 |
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Hi, yes of course, I need market depth data. That´s why I am paying for the more expensive service package :-) |
| [2022-03-21 13:48:42] |
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The 'CME with Market Depth for nonprofessional Trading accounts' exchange has been internally activated, and will be renewed. This change will go in effect in approximately 3 minutes. If it does not, then restart Sierra Chart after that time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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