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Date/Time: Sun, 09 Mar 2025 20:56:29 +0000



no pending orders showing in my DOM

View Count: 898

[2022-03-07 15:12:07]
User455585 - Posts: 5
I have a DOM of bund and it is not showing any pending orders. volume is moving and price is moving but pending orders are hidden. I have reconnected data and tried to follow everything from previous support posts but nothing works.

Also for some reason when I open some of my settings boxes (For example data/trade service settings I get a black box. When I am looking for help on web/youtube and they open these boxes they get many more options and its appearnce is like the chart settings menu???
[2022-03-07 15:25:40]
Sierra Chart Engineering - Posts: 104368
What do you mean by pending orders? Are you referring to the market depth data? Do you see the market depth data in Chart >> Open Market Depth Window?:
File Menu: Open Market Depth Window (File)


Also for some reason when I open some of my settings boxes (For example data/trade service settings I get a black box.
Regarding this, you need to adjust the color settings appropriately:
Settings Windows Interface: Colors and Font Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-07 15:26:45

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