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Date/Time: Sun, 09 Mar 2025 13:01:57 +0000



reconect to sc

View Count: 452

[2022-02-28 15:47:01]
User658859 - Posts: 1
I CAN'T RECONECT TO SC
'AFTER I PAID THE FULL AMOUNT 50$
I'M SHURE THAT I'M DOING SOMETHING WRONG BUT PLEASE MAKE IT WORK:)
THANK'S
ARAM
[2022-02-28 17:55:06]
Sierra Chart Engineering - Posts: 104368
We see you are trying to connect to Gain capital. We have no control over these connections. Who is your broker?

We do recommend moving to the Teton Order Routing Service:
Sierra Chart Teton Futures Order Routing


For now:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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