Support Board
Date/Time: Sun, 09 Mar 2025 13:06:03 +0000
Post From: reconect to sc
| [2022-02-28 17:55:06] |
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We see you are trying to connect to Gain capital. We have no control over these connections. Who is your broker? We do recommend moving to the Teton Order Routing Service: Sierra Chart Teton Futures Order Routing For now: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |