Support Board
Date/Time: Wed, 27 Nov 2024 20:53:36 +0000
DOM's lagging during high volume
View Count: 1172
| [2022-02-10 16:40:14] |
| benikeli - Posts: 10 |
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I have an Intel Xeon processor, 12GB of RAM and a SSD drive where only SierraChart and two other programs are installed. During periods of high volatility and volume, my DOM's and Time & Sales lag. The lag lasts around a second. I have 4 DOM's up (NQ, ES, RTY, YM) and Time & Sales for NQ. I have no charts up. Chart update interval is set to 20ms. I use Delayed Data Feed. I tried reinstalling SierraChart without luck. The problem was worse on HDD, that's why I recently upgraded to SSD but the problem still persists. I want to have a smooth DOM experience without any pauses. What to do? Thank you! |
| [2022-02-10 16:49:48] |
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Refer to the information here: Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-11 13:58:14] |
| benikeli - Posts: 10 |
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I have my other DOM's in sub instances, but now I can't recenter them anymore by using a hotkey. How do I fix this?
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| [2022-02-11 14:36:26] |
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Does the re-centering function as you expect when using this command: Trade Menu: Re-Center Trade DOM Scales (Trade menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-11 16:07:05] |
| benikeli - Posts: 10 |
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No, except when all DOM's are in the same instance. In my case, each DOM is in a separate instance, they don't re-center.
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| [2022-02-16 14:53:18] |
| benikeli - Posts: 10 |
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DOM's still lag sometimes during high volume, even if each DOM is in a separate instance. I have the newest version of Sierra Chart.
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| [2022-02-16 15:16:09] |
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Yes this will be true: In my case, each DOM is in a separate instance, they don't re-center.
First the data you are already receiving is delayed: DOM's still lag sometimes during high volume, even if each DOM is in a separate instance.
Therefore, we need to understand are you noticing an increase in the delay, or is the Chart or Trading DOM, seem sluggish? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-16 15:16:29
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| [2022-02-16 15:27:29] |
| benikeli - Posts: 10 |
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The DOM's freeze for a couple of seconds or less when there's a high amount of volume (many trades taking place, like at open) at a particular moment. They are smooth when there's low volume and the market is not very busy (like at noon). The data feed is delayed 10 min as usual but sluggish/laggy as described above. Date Time Of Last Edit: 2022-02-16 15:28:51
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| [2023-07-08 23:50:47] |
| ProfitableTrader - Posts: 22 |
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Hello, Did you get a resolution for this problem? I'm also experiencing the same issue with multiple DOMS from multiple Sierra Chart processes. No Charts open.
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