Support Board
Date/Time: Wed, 05 Mar 2025 19:33:29 +0000
[Locked] - I can't get Sierra Chart to work.
View Count: 1706
| [2021-12-29 15:13:00] |
| User511691 - Posts: 25 |
|
I have tried so many times to connect, but still can't manage to do it. I even contacted my broker and after explaining to them what had happened, they provided me with a new password but that didn't work, either. I have tried different versions of Sierra Charts but none of them has worked, only one "previous" version went as far as trying to connect (yellow start), but it came back with a message that reads "connection error message from service: Password not provided. Please tell me what steps to take next because I have no clue where to go from here. I also followed the instructions ( Rithmic Trading Platform Service: Setup Instructions), but nothing happened either. |
| [2021-12-29 15:44:50] |
| John - SC Support - Posts: 38400 |
|
First, we need to verify that your trading account is using Rithmic for the order routing. If that is correct, then you went through the proper documentation for setting up your connection. Second, if the above is correct (you are using Rithmic and have been through the setup instructions) then you need to look at the information in the Global Settings >> Data/Trade Service Settings and ensure that you have the correct Server, Username and Password entered for all of the entries on that page. If all that information is in there and looks correct and you are still having an issue, then we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-29 18:30:37] |
| |
|
Who is your broker? First thing we want you to do is to update Sierra Chart: Software Download: Fast Update And really you should use this service if you want to trade live: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-05 16:08:04] |
| User511691 - Posts: 25 |
|
Hello, it's been several days since I got John's instructions (which I followed to the "T"), and my service still doesn't work. I just checked in my Sierra Chart and noticed that there's a "Teton CME order routing", and would like to know if my broker can accept my trading using it. If so, let me know what instructions to follow to connect with it. Regards, Jose. |
| [2022-01-05 16:59:55] |
| John - SC Support - Posts: 38400 |
|
In terms of the Teton Order Routing - we need to know who your broker is, so we can see if they have support for this service. With regards to your Rithmic connection issue, we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-06 18:05:38] |
| User511691 - Posts: 25 |
|
Hello, still nothing after having complied with all your instructions, and still no news from support, either. I mentioned in a previous message that my broker is High Ridge Futures which is a division of Archer Daniels Midland. It's been about a week or more since my Sierra Chart stopped working, so I would like to know whether I'm going to get charged for all this time or whether I will be credited for it. I already sent you a copy of what the message log says. Date Time Of Last Edit: 2022-01-06 18:06:53
|
| [2022-01-06 18:10:02] |
| John - SC Support - Posts: 38400 |
|
With regards to High Ridge Futures - they are not currently supporting the Teton Order Routing Service. You can ask them to support this and have them get in contact with us. With regards to your Sierra Chart not working - we need to see your message log per our last post. Follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-06 18:44:50] |
| User511691 - Posts: 25 |
|
Software version: 2339 64-bit | 2022-01-06 13:41:49.395 Primary Thread ID: 1308 | 2022-01-06 13:41:49.395 Usage end date: 2022-01-26 | 2022-01-06 13:41:49.395 Enabled for: Sierra Chart Historical Data Service. | 2022-01-06 13:41:49.395 Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-06 13:41:49.395 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-06 13:41:49.395 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-01-06 13:41:49.395 Custom symbol settings values: enabled | 2022-01-06 13:41:49.395 Chart Update Interval: 500 | 2022-01-06 13:41:49.395 Intraday Data Storage Time Unit: 1 | 2022-01-06 13:41:49.395 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-01-06 13:41:49.395 2022-01-06 18:41:49 Local computer time in UTC | 2022-01-06 13:41:49.395 2022-01-06 13:41:49 Local computer time in SC Time Zone | 2022-01-06 13:41:49.395 2022-01-06 16:49:31 Server time in UTC | 2022-01-06 13:41:49.395 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-01-06 13:41:49.395 Program path: D:\SierraChart\ | 2022-01-06 13:41:49.395 Data Files path: D:\SierraChart\Data\ | 2022-01-06 13:41:49.395 OS Version Number: 10.0 | 2022-01-06 13:41:49.396 Locale Setting: C | 2022-01-06 13:41:49.396 DLLs: UserContributedStudies_64.dll | 2022-01-06 13:41:49.396 Allowed protected custom studies: | 2022-01-06 13:41:49.396 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-01-06 13:41:56.508 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2022-01-06 13:42:29.929 The message log has been sent to support. | 2022-01-06 13:42:29.930 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2022-01-06 13:42:29.930 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 95.216.233.104. | 2022-01-06 13:42:29.930 Sending of the Message Log is completed. The response was saved to D:\SierraChart\Data\MessageLogAnalysis.htm | 2022-01-06 13:42:31.730 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2022-01-06 13:42:32.078 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-01-06 13:42:32.080 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-01-06 13:42:32.578 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-01-06 13:42:32.578 This is the information from the message log. |
| [2022-01-06 21:11:34] |
| John - SC Support - Posts: 38400 |
|
This is the important message: Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-01-06 13:41:56.508 *
This means one of two things. Either you are not logging into the Sierra Chart software with the same account from which you are posting, or for some reason the local account information is not getting updated from our systems. Please select Help >> About and tell us what is in the Account Name / Username field? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-06 21:40:42] |
| User511691 - Posts: 25 |
|
The account name/username (read only) jose01 This is what it reads. |
| [2022-01-06 22:08:43] |
| John - SC Support - Posts: 38400 |
|
Then we need for you to log out of Sierra Chart and start it again, but this time you need to use the Forced Login option. Refer to the Instructions for this at the following link: Sierra Chart - Software Login Instructions: Forced Login You should be good after you go through that process. If you still have issues, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-06 22:44:53] |
| User511691 - Posts: 25 |
|
Just tried the process by following the instructions about forced login, but nothing happened. I'm still getting the same message from the message log. Should I go back to a previous version and retry? |
| [2022-01-06 23:49:09] |
| Sierra_Chart Engineering - Posts: 18663 |
|
We apologize for the issue. We needed to change your Service Package to 5. We also have given you an extra week of usage time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-06 23:49:19
|
| [2022-01-07 11:42:46] |
| User511691 - Posts: 25 |
|
Thank you for the info. Now it opens but although I have the current chart on screen (MESH2) it says: Symbol is unknown. Click for symbol information. Exchange not specified. (orange box) Followed by: Download failed. Error downloading historical intraday data for MESH2-CME. Historical data logon error: Password not provided.(red box) |
| [2022-01-07 14:41:36] |
| |
|
In the case of Rithmic follow each and every instruction here: Rithmic Trading Platform Service: Setup Instructions Including step 24. But this is just the beginning of the issues for you. You need to use the Denali Exchange Data Feed for data. You cannot use Rithmic data. The historical data will fail. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy (be sure to read this section) You really should use the Teton Order Routing Service: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-07 14:42:12
|
| [2022-01-07 15:43:43] |
| User511691 - Posts: 25 |
|
I did follow all steps, including step 24 (my screen went blank). In the setup instructions, step 3 says that service package 10 or higher is required to use Rithmic. However, this morning you told me that you needed to change my service package to 5. Question is, could this be the reason it isn't working? You are asking me to use the Denali Exchange Data Feed data, but you also told me that my broker does not support this service. I am completely clueless as to what to do. I honestly like Sierra Chart and would love for my broker to support your Teton order routing, but that is not up to me, you need to understand this. Are there any suggestions as to what to tell my broker to find a solution to this issue from his end? |
| [2022-01-10 04:44:49] |
| Sierra_Chart Engineering - Posts: 18663 |
|
Who is your futures broker?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-10 14:23:43] |
| User511691 - Posts: 25 |
|
My futures broker is High Ridge Futures. The person I have contact with is Steven Silver.
|
| [2022-01-10 15:19:11] |
| |
|
We needed to change your package from 3 to 5. Although in the case of Rithmic to avoid market data issues you really need to be on Service Package 10 to use the Denali Exchange Data Feed. This is the service package you are using now. The Denali data feed works with all Trading services. It has no involvement with your broker. Based upon the broker you are using, you need to stay with Rithmic for now. We need to first make sure you can connect to Rithmic and then we will help you with the market data from the Denali data feed. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-10 15:27:47] |
| User511691 - Posts: 25 |
|
Software version: 2339 64-bit | 2022-01-10 10:24:44.617 Primary Thread ID: 7244 | 2022-01-10 10:24:44.617 Usage end date: 2022-01-27 | 2022-01-10 10:24:44.617 Enabled for: Advanced Features 2. | 2022-01-10 10:24:44.617 Enabled for: Sierra Chart Historical Data Service. | 2022-01-10 10:24:44.617 Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-10 10:24:44.617 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-10 10:24:44.617 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-01-10 10:24:44.617 Custom symbol settings values: enabled | 2022-01-10 10:24:44.617 Chart Update Interval: 500 | 2022-01-10 10:24:44.617 Intraday Data Storage Time Unit: 1 | 2022-01-10 10:24:44.617 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-01-10 10:24:44.617 2022-01-10 15:24:44 Local computer time in UTC | 2022-01-10 10:24:44.617 2022-01-10 10:24:44 Local computer time in SC Time Zone | 2022-01-10 10:24:44.617 2022-01-10 15:22:39 Server time in UTC | 2022-01-10 10:24:44.617 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-01-10 10:24:44.617 Program path: D:\SierraChart\ | 2022-01-10 10:24:44.618 Data Files path: D:\SierraChart\Data\ | 2022-01-10 10:24:44.618 OS Version Number: 10.0 | 2022-01-10 10:24:44.618 Locale Setting: C | 2022-01-10 10:24:44.618 DLLs: UserContributedStudies_64.dll | 2022-01-10 10:24:44.618 Allowed protected custom studies: | 2022-01-10 10:24:44.618 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:25.544 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-01-10 10:26:25.547 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:25.547 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-01-10 10:26:25.547 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:25.547 Rithmic Direct - DTC | Network connection to server complete. | 2022-01-10 10:26:25.614 Rithmic Direct - DTC | Starting socket receive thread. | 2022-01-10 10:26:25.614 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-01-10 10:26:25.614 Rithmic Direct - DTC | Sending logon request message. | 2022-01-10 10:26:25.614 Rithmic Direct - DTC | Received logon response. | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Server Name: . | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Successfully connected. | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Trading is supported. | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | OCO Orders supported. | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-01-10 10:26:25.835 Rithmic Direct - DTC | Connected to server complete. | 2022-01-10 10:26:25.835 Triggering next historical data download in queue. | 2022-01-10 10:26:25.836 Triggering next historical data download in queue. | 2022-01-10 10:26:25.836 Triggering next historical data download in queue. | 2022-01-10 10:26:25.836 Triggering next historical data download in queue. | 2022-01-10 10:26:25.836 Updated verified funded futures trading account ending date to: 2022-02-09 15:26:25 | 2022-01-10 10:26:25.836 No download requests in the queue to start downloads for. | 2022-01-10 10:26:25.837 No download requests in the queue to start downloads for. | 2022-01-10 10:26:25.837 No download requests in the queue to start downloads for. | 2022-01-10 10:26:25.837 No download requests in the queue to start downloads for. | 2022-01-10 10:26:25.837 Rithmic Direct - DTC | Starting real-time market data updates for: CLG2-NYMEX. ID: 1 | 2022-01-10 10:26:25.837 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:25.837 Rithmic Direct - DTC | Requesting security definition data for: CLG2-NYMEX. ID: 1 | 2022-01-10 10:26:25.838 Added historical Intraday data request for CLG2-NYMEX to the queue. | 2022-01-10 10:26:25.838 Intraday data recording state for symbol CLG2-NYMEX is set to download 'Pending'. | 2022-01-10 10:26:25.838 Triggering next historical data download in queue. | 2022-01-10 10:26:25.838 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:25.838 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:25.838 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:25.838 Delaying start of download for CLG2-NYMEX | 2022-01-10 10:26:25.842 Rithmic Direct - DTC | Starting real-time market data updates for: ESH2-CME. ID: 2 | 2022-01-10 10:26:25.842 Rithmic Direct - DTC | Requesting security definition data for: ESH2-CME. ID: 2 | 2022-01-10 10:26:25.842 Added historical Intraday data request for ESH2-CME to the queue. | 2022-01-10 10:26:25.842 Intraday data recording state for symbol ESH2-CME is set to download 'Pending'. | 2022-01-10 10:26:25.842 Triggering next historical data download in queue. | 2022-01-10 10:26:25.842 Updated verified funded futures trading account ending date to: 2022-02-09 15:26:25 | 2022-01-10 10:26:25.908 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:25.915 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:25.915 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:25.915 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:25.915 Rithmic Direct - DTC | Starting real-time market data updates for: MESH2-CME. ID: 3 | 2022-01-10 10:26:25.923 Rithmic Direct - DTC | Requesting security definition data for: MESH2-CME. ID: 3 | 2022-01-10 10:26:25.923 Added historical Intraday data request for MESH2-CME to the queue. | 2022-01-10 10:26:25.923 Intraday data recording state for symbol MESH2-CME is set to download 'Pending'. | 2022-01-10 10:26:25.923 Triggering next historical data download in queue. | 2022-01-10 10:26:25.923 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:26.118 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:26.118 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:26.118 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:26.118 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:26.118 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:26.119 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:26.119 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:26.119 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:26.119 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:26.187 DTC Client socket (2) | Closed. | 2022-01-10 10:26:26.187 Rithmic Direct - DTC | Starting real-time market data updates for: BTCZ1-CME. ID: 4 | 2022-01-10 10:26:26.334 Rithmic Direct - DTC | Requesting security definition data for: BTCZ1-CME. ID: 4 | 2022-01-10 10:26:26.334 Added historical Intraday data request for BTCZ1-CME to the queue. | 2022-01-10 10:26:26.334 Intraday data recording state for symbol BTCZ1-CME is set to download 'Pending'. | 2022-01-10 10:26:26.334 Triggering next historical data download in queue. | 2022-01-10 10:26:26.334 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:28.119 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:28.119 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:28.119 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:28.119 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:28.119 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:28.186 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:28.186 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:28.186 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:28.186 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:28.400 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:28.400 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:28.400 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:28.400 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:28.401 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:28.401 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:28.401 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:28.401 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:28.401 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:28.476 DTC Client socket (2) | Closed. | 2022-01-10 10:26:28.476 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:30.407 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:30.407 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:30.407 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:30.407 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:30.407 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:30.474 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:30.474 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:30.474 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:30.474 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:30.676 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:30.676 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:30.676 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:30.676 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:30.676 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:30.676 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:30.677 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:30.677 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:30.677 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:30.745 DTC Client socket (2) | Closed. | 2022-01-10 10:26:30.745 Requesting market depth updates for: BTCZ1-CME if supported. | 2022-01-10 10:26:30.823 Separate subscription for market depth updates not supported. BTCZ1-CME | 2022-01-10 10:26:30.823 Requesting market depth updates for: ESH2-CME if supported. | 2022-01-10 10:26:30.823 Separate subscription for market depth updates not supported. ESH2-CME | 2022-01-10 10:26:30.823 Requesting market depth updates for: MESH2-CME if supported. | 2022-01-10 10:26:30.823 Separate subscription for market depth updates not supported. MESH2-CME | 2022-01-10 10:26:30.823 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:32.663 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:32.663 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:32.668 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:32.668 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:32.668 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:32.735 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:32.735 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:32.735 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:32.735 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:32.937 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:32.937 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:32.937 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:32.937 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:32.937 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:32.938 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:32.938 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:32.938 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:32.938 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:33.004 DTC Client socket (2) | Closed. | 2022-01-10 10:26:33.004 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:34.912 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:34.912 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:34.912 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:34.912 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:34.912 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:34.978 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:34.978 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:34.978 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:34.978 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:35.181 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:35.181 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:35.181 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:35.181 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:35.181 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:35.182 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:35.182 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:35.182 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:35.182 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:35.253 DTC Client socket (2) | Closed. | 2022-01-10 10:26:35.253 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:37.198 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:37.198 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:37.198 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:37.198 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:37.198 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:37.263 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:37.263 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:37.264 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:37.264 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:37.466 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:37.466 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:37.466 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:37.466 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:37.466 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:37.466 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:37.466 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:37.466 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:37.466 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:37.542 DTC Client socket (2) | Closed. | 2022-01-10 10:26:37.543 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:39.446 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:39.446 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:39.451 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:39.451 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:39.451 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:39.516 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:39.516 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:39.517 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:39.517 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:39.713 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:39.713 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:39.713 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:39.713 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:39.713 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:39.713 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:39.713 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:39.713 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:39.714 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:39.782 DTC Client socket (2) | Closed. | 2022-01-10 10:26:39.782 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:41.700 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:41.700 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:41.700 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:41.700 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:41.700 HD Request # 13 | Downloading Intraday chart data for CLG2-NYMEX to the file CLG2-NYMEX.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:41.731 HD Request # 13 | Download start date-time: 2021-12-23 16:59:58.000000. File last date-time: 2021-12-23 16:59:58.000000 | 2022-01-10 10:26:41.732 HD Request # 13 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:41.732 Socket (3) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:41.732 Socket (3) | New receive buffer size: 5242880 | 2022-01-10 10:26:41.732 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:41.732 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:41.766 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:41.766 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:41.766 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:41.766 HD Request # 13 | Sending historical data logon request message. | 2022-01-10 10:26:41.798 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:41.967 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:41.967 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:41.967 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:41.967 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:41.967 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:41.967 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:41.967 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:41.967 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:41.967 Socket (3) | CloseSocket call. | 2022-01-10 10:26:41.995 HD Request # 13 | Error downloading historical Intraday data for CLG2-NYMEX. Historical data logon error: Password not provided | 2022-01-10 10:26:41.995 Added historical Intraday data request for CLG2-NYMEX to the queue. | 2022-01-10 10:26:41.996 Triggering next historical data download in queue. | 2022-01-10 10:26:41.996 Historical data download thread signaled to stop. | 2022-01-10 10:26:41.996 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:41.996 HD Request # 13 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLG2-NYMEX | 2022-01-10 10:26:41.996 HD Request # 13 | Completion time: 0s | 2022-01-10 10:26:41.996 HD Request # 14 | Downloading Intraday chart data for CLG2-NYMEX to the file CLG2-NYMEX.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:41.996 HD Request # 14 | Download start date-time: 2021-12-23 16:59:58.000000. File last date-time: 2021-12-23 16:59:58.000000 | 2022-01-10 10:26:41.996 HD Request # 14 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:41.996 Socket (4) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:41.996 Socket (4) | New receive buffer size: 5242880 | 2022-01-10 10:26:41.997 Socket (4) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:41.997 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:42.041 DTC Client socket (2) | Closed. | 2022-01-10 10:26:42.041 Socket (3) | Socket gracefully closed by remote side. | 2022-01-10 10:26:42.062 HD Request # 14 | Sending historical data logon request message. | 2022-01-10 10:26:42.062 Socket (3) | Closed. | 2022-01-10 10:26:42.062 Socket (4) | CloseSocket call. | 2022-01-10 10:26:42.258 HD Request # 14 | Error downloading historical Intraday data for CLG2-NYMEX. Historical data logon error: Password not provided | 2022-01-10 10:26:42.259 Added historical Intraday data request for CLG2-NYMEX to the queue. | 2022-01-10 10:26:42.259 Triggering next historical data download in queue. | 2022-01-10 10:26:42.259 Historical data download thread signaled to stop. | 2022-01-10 10:26:42.259 HD Request # 14 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLG2-NYMEX | 2022-01-10 10:26:42.259 HD Request # 14 | Completion time: 1s | 2022-01-10 10:26:42.259 HD Request # 15 | Downloading Intraday chart data for CLG2-NYMEX to the file CLG2-NYMEX.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:42.259 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:42.259 HD Request # 15 | Download start date-time: 2021-12-23 16:59:58.000000. File last date-time: 2021-12-23 16:59:58.000000 | 2022-01-10 10:26:42.259 HD Request # 15 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:42.259 Socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:42.259 Socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:42.259 Socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:42.259 HD Request # 15 | Sending historical data logon request message. | 2022-01-10 10:26:42.325 Socket (4) | Socket gracefully closed by remote side. | 2022-01-10 10:26:42.331 Socket (4) | Closed. | 2022-01-10 10:26:42.331 Socket (2) | CloseSocket call. | 2022-01-10 10:26:42.520 HD Request # 15 | Error downloading historical Intraday data for CLG2-NYMEX. Historical data logon error: Password not provided | 2022-01-10 10:26:42.520 Historical data download thread signaled to stop. | 2022-01-10 10:26:42.520 HD Request # 15 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLG2-NYMEX | 2022-01-10 10:26:42.520 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:42.520 HD Request # 15 | Add time&sales data | Remembered last file record date-time: 2021-12-23 21:59:58.000000 | 2022-01-10 10:26:42.520 HD Request # 15 | Completion time: 0s | 2022-01-10 10:26:42.520 HD Request # 15 | Intraday data download complete for CLG2-NYMEX. Unique request ID: 5 | 2022-01-10 10:26:42.520 Removing historical data download ID 5. | 2022-01-10 10:26:42.520 Real-time Intraday chart data file updates started for CLG2-NYMEX | 2022-01-10 10:26:42.520 Opened cached Intraday file: D:\SierraChart\Data\CLG2-NYMEX.scid. Thread ID: 7244 | 2022-01-10 10:26:42.521 Intraday chart data file opened for CLG2-NYMEX | 2022-01-10 10:26:42.521 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2022-01-10 10:26:42.521 Triggering next historical data download in queue. | 2022-01-10 10:26:42.521 HD Request # 16 | Downloading Intraday chart data for ESH2-CME to the file ESH2-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:42.521 HD Request # 16 | Download start date-time: 2021-12-23 16:59:59.000000. File last date-time: 2021-12-23 16:59:59.000000 | 2022-01-10 10:26:42.521 HD Request # 16 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:42.521 Socket (3) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:42.521 Socket (3) | New receive buffer size: 5242880 | 2022-01-10 10:26:42.521 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:42.521 HD Request # 16 | Sending historical data logon request message. | 2022-01-10 10:26:42.585 Socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:42.591 Socket (2) | Closed. | 2022-01-10 10:26:42.591 Socket (3) | CloseSocket call. | 2022-01-10 10:26:42.779 HD Request # 16 | Error downloading historical Intraday data for ESH2-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:42.779 Added historical Intraday data request for ESH2-CME to the queue. | 2022-01-10 10:26:42.779 Triggering next historical data download in queue. | 2022-01-10 10:26:42.779 Historical data download thread signaled to stop. | 2022-01-10 10:26:42.779 HD Request # 16 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESH2-CME | 2022-01-10 10:26:42.779 HD Request # 16 | Completion time: 0s | 2022-01-10 10:26:42.779 HD Request # 17 | Downloading Intraday chart data for ESH2-CME to the file ESH2-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:42.779 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:42.779 HD Request # 17 | Download start date-time: 2021-12-23 16:59:59.000000. File last date-time: 2021-12-23 16:59:59.000000 | 2022-01-10 10:26:42.780 HD Request # 17 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:42.780 Socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:42.780 Socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:42.780 Socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:42.780 Socket (3) | Socket gracefully closed by remote side. | 2022-01-10 10:26:42.851 Socket (3) | Closed. | 2022-01-10 10:26:42.851 HD Request # 17 | Sending historical data logon request message. | 2022-01-10 10:26:42.865 Socket (2) | CloseSocket call. | 2022-01-10 10:26:43.080 HD Request # 17 | Error downloading historical Intraday data for ESH2-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:43.080 Added historical Intraday data request for ESH2-CME to the queue. | 2022-01-10 10:26:43.080 Triggering next historical data download in queue. | 2022-01-10 10:26:43.080 Historical data download thread signaled to stop. | 2022-01-10 10:26:43.080 HD Request # 17 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESH2-CME | 2022-01-10 10:26:43.080 HD Request # 17 | Completion time: 1s | 2022-01-10 10:26:43.080 HD Request # 18 | Downloading Intraday chart data for ESH2-CME to the file ESH2-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:43.080 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:43.080 HD Request # 18 | Download start date-time: 2021-12-23 16:59:59.000000. File last date-time: 2021-12-23 16:59:59.000000 | 2022-01-10 10:26:43.080 HD Request # 18 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:43.081 Socket (3) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:43.081 Socket (3) | New receive buffer size: 5242880 | 2022-01-10 10:26:43.081 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:43.081 HD Request # 18 | Sending historical data logon request message. | 2022-01-10 10:26:43.144 Socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:43.153 Socket (2) | Closed. | 2022-01-10 10:26:43.153 Socket (3) | CloseSocket call. | 2022-01-10 10:26:43.339 HD Request # 18 | Error downloading historical Intraday data for ESH2-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:43.339 Historical data download thread signaled to stop. | 2022-01-10 10:26:43.339 HD Request # 18 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESH2-CME | 2022-01-10 10:26:43.339 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:43.340 HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2021-12-23 21:59:59.000000 | 2022-01-10 10:26:43.340 HD Request # 18 | Completion time: 0s | 2022-01-10 10:26:43.340 HD Request # 18 | Intraday data download complete for ESH2-CME. Unique request ID: 6 | 2022-01-10 10:26:43.340 Removing historical data download ID 6. | 2022-01-10 10:26:43.340 Real-time Intraday chart data file updates started for ESH2-CME | 2022-01-10 10:26:43.340 Opened cached Intraday file: D:\SierraChart\Data\ESH2-CME.scid. Thread ID: 7244 | 2022-01-10 10:26:43.340 Intraday chart data file opened for ESH2-CME | 2022-01-10 10:26:43.340 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2022-01-10 10:26:43.340 Triggering next historical data download in queue. | 2022-01-10 10:26:43.340 HD Request # 19 | Downloading Intraday chart data for MESH2-CME to the file MESH2-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:43.340 HD Request # 19 | Download start date-time: 2021-12-23 16:59:59.000000. File last date-time: 2021-12-23 16:59:59.000000 | 2022-01-10 10:26:43.340 HD Request # 19 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:43.340 Socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:43.340 Socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:43.340 Socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:43.340 HD Request # 19 | Sending historical data logon request message. | 2022-01-10 10:26:43.406 Socket (3) | Socket gracefully closed by remote side. | 2022-01-10 10:26:43.410 Socket (3) | Closed. | 2022-01-10 10:26:43.410 Socket (2) | CloseSocket call. | 2022-01-10 10:26:43.602 HD Request # 19 | Error downloading historical Intraday data for MESH2-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:43.602 Added historical Intraday data request for MESH2-CME to the queue. | 2022-01-10 10:26:43.603 Triggering next historical data download in queue. | 2022-01-10 10:26:43.603 Historical data download thread signaled to stop. | 2022-01-10 10:26:43.603 HD Request # 19 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESH2-CME | 2022-01-10 10:26:43.603 HD Request # 19 | Completion time: 0s | 2022-01-10 10:26:43.603 HD Request # 20 | Downloading Intraday chart data for MESH2-CME to the file MESH2-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:43.603 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:43.603 HD Request # 20 | Download start date-time: 2021-12-23 16:59:59.000000. File last date-time: 2021-12-23 16:59:59.000000 | 2022-01-10 10:26:43.603 HD Request # 20 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:43.603 Socket (3) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:43.603 Socket (3) | New receive buffer size: 5242880 | 2022-01-10 10:26:43.603 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:43.603 Socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:43.671 HD Request # 20 | Sending historical data logon request message. | 2022-01-10 10:26:43.671 Socket (2) | Closed. | 2022-01-10 10:26:43.672 Socket (3) | CloseSocket call. | 2022-01-10 10:26:43.870 HD Request # 20 | Error downloading historical Intraday data for MESH2-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:43.870 Added historical Intraday data request for MESH2-CME to the queue. | 2022-01-10 10:26:43.870 Triggering next historical data download in queue. | 2022-01-10 10:26:43.870 Historical data download thread signaled to stop. | 2022-01-10 10:26:43.871 HD Request # 20 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESH2-CME | 2022-01-10 10:26:43.871 HD Request # 20 | Completion time: 0s | 2022-01-10 10:26:43.871 HD Request # 21 | Downloading Intraday chart data for MESH2-CME to the file MESH2-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:43.871 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:43.871 HD Request # 21 | Download start date-time: 2021-12-23 16:59:59.000000. File last date-time: 2021-12-23 16:59:59.000000 | 2022-01-10 10:26:43.871 HD Request # 21 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:43.871 Socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:43.871 Socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:43.871 Socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:43.871 HD Request # 21 | Sending historical data logon request message. | 2022-01-10 10:26:43.936 Socket (3) | Socket gracefully closed by remote side. | 2022-01-10 10:26:43.940 Socket (3) | Closed. | 2022-01-10 10:26:43.940 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:43.947 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:43.947 DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:43.947 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-01-10 10:26:43.947 DTC Client socket (3) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:43.947 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:44.019 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:44.019 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:44.019 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:44.019 Socket (2) | CloseSocket call. | 2022-01-10 10:26:44.131 HD Request # 21 | Error downloading historical Intraday data for MESH2-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:44.132 Historical data download thread signaled to stop. | 2022-01-10 10:26:44.132 HD Request # 21 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MESH2-CME | 2022-01-10 10:26:44.132 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:44.132 HD Request # 21 | Add time&sales data | Remembered last file record date-time: 2021-12-23 21:59:59.000000 | 2022-01-10 10:26:44.132 HD Request # 21 | Completion time: 1s | 2022-01-10 10:26:44.132 HD Request # 21 | Intraday data download complete for MESH2-CME. Unique request ID: 7 | 2022-01-10 10:26:44.132 Removing historical data download ID 7. | 2022-01-10 10:26:44.132 Real-time Intraday chart data file updates started for MESH2-CME | 2022-01-10 10:26:44.132 Opened cached Intraday file: D:\SierraChart\Data\MESH2-CME.scid. Thread ID: 7244 | 2022-01-10 10:26:44.132 Intraday chart data file opened for MESH2-CME | 2022-01-10 10:26:44.132 HD Request # 21 | Enabling Intraday chart updating for symbol. | 2022-01-10 10:26:44.132 Triggering next historical data download in queue. | 2022-01-10 10:26:44.132 HD Request # 22 | Downloading Intraday chart data for BTCZ1-CME to the file BTCZ1-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:44.132 HD Request # 22 | Download start date-time: 2021-12-23 16:58:15.000000. File last date-time: 2021-12-23 16:58:15.000000 | 2022-01-10 10:26:44.132 HD Request # 22 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:44.133 Socket (4) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:44.133 Socket (4) | New receive buffer size: 5242880 | 2022-01-10 10:26:44.133 Socket (4) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:44.133 HD Request # 22 | Sending historical data logon request message. | 2022-01-10 10:26:44.198 Socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:44.200 Socket (2) | Closed. | 2022-01-10 10:26:44.200 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:44.221 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:44.221 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:44.221 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:44.221 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:44.221 DTC Client socket (3) | CloseSocket call. | 2022-01-10 10:26:44.221 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:44.221 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:44.221 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:44.221 DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-01-10 10:26:44.290 DTC Client socket (3) | Closed. | 2022-01-10 10:26:44.290 Socket (4) | CloseSocket call. | 2022-01-10 10:26:44.394 HD Request # 22 | Error downloading historical Intraday data for BTCZ1-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:44.394 Added historical Intraday data request for BTCZ1-CME to the queue. | 2022-01-10 10:26:44.394 Triggering next historical data download in queue. | 2022-01-10 10:26:44.394 Historical data download thread signaled to stop. | 2022-01-10 10:26:44.394 HD Request # 22 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for BTCZ1-CME | 2022-01-10 10:26:44.394 HD Request # 22 | Completion time: 0s | 2022-01-10 10:26:44.394 HD Request # 23 | Downloading Intraday chart data for BTCZ1-CME to the file BTCZ1-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:44.394 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:44.394 HD Request # 23 | Download start date-time: 2021-12-23 16:58:15.000000. File last date-time: 2021-12-23 16:58:15.000000 | 2022-01-10 10:26:44.394 HD Request # 23 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:44.394 Socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:44.394 Socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:44.395 Socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:44.395 HD Request # 23 | Sending historical data logon request message. | 2022-01-10 10:26:44.460 Socket (4) | Socket gracefully closed by remote side. | 2022-01-10 10:26:44.470 Socket (4) | Closed. | 2022-01-10 10:26:44.471 Socket (2) | CloseSocket call. | 2022-01-10 10:26:44.655 HD Request # 23 | Error downloading historical Intraday data for BTCZ1-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:44.655 Added historical Intraday data request for BTCZ1-CME to the queue. | 2022-01-10 10:26:44.655 Triggering next historical data download in queue. | 2022-01-10 10:26:44.655 Historical data download thread signaled to stop. | 2022-01-10 10:26:44.655 HD Request # 23 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for BTCZ1-CME | 2022-01-10 10:26:44.655 HD Request # 23 | Completion time: 0s | 2022-01-10 10:26:44.655 HD Request # 24 | Downloading Intraday chart data for BTCZ1-CME to the file BTCZ1-CME.scid. Service: rithmic_v2.trading | 2022-01-10 10:26:44.655 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:44.655 HD Request # 24 | Download start date-time: 2021-12-23 16:58:15.000000. File last date-time: 2021-12-23 16:58:15.000000 | 2022-01-10 10:26:44.656 HD Request # 24 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-10 10:26:44.656 Socket (3) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:44.656 Socket (3) | New receive buffer size: 5242880 | 2022-01-10 10:26:44.656 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:44.656 HD Request # 24 | Sending historical data logon request message. | 2022-01-10 10:26:44.722 Socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:44.730 Socket (2) | Closed. | 2022-01-10 10:26:44.730 Socket (3) | CloseSocket call. | 2022-01-10 10:26:44.919 HD Request # 24 | Error downloading historical Intraday data for BTCZ1-CME. Historical data logon error: Password not provided | 2022-01-10 10:26:44.919 Historical data download thread signaled to stop. | 2022-01-10 10:26:44.919 HD Request # 24 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for BTCZ1-CME | 2022-01-10 10:26:44.919 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:44.919 HD Request # 24 | Add time&sales data | Remembered last file record date-time: 2021-12-23 21:58:15.000000 | 2022-01-10 10:26:44.919 HD Request # 24 | Completion time: 0s | 2022-01-10 10:26:44.920 HD Request # 24 | Intraday data download complete for BTCZ1-CME. Unique request ID: 8 | 2022-01-10 10:26:44.920 Removing historical data download ID 8. | 2022-01-10 10:26:44.920 Real-time Intraday chart data file updates started for BTCZ1-CME | 2022-01-10 10:26:44.920 Opened cached Intraday file: D:\SierraChart\Data\BTCZ1-CME.scid. Thread ID: 7244 | 2022-01-10 10:26:44.920 Intraday chart data file opened for BTCZ1-CME | 2022-01-10 10:26:44.920 HD Request # 24 | Enabling Intraday chart updating for symbol. | 2022-01-10 10:26:44.920 Triggering next historical data download in queue. | 2022-01-10 10:26:44.920 No download requests in the queue to start downloads for. | 2022-01-10 10:26:44.920 Socket (3) | Socket gracefully closed by remote side. | 2022-01-10 10:26:44.990 Socket (3) | Closed. | 2022-01-10 10:26:44.990 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:46.216 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:46.216 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:46.217 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:46.217 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:46.217 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:46.283 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:46.283 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:46.283 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:46.283 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:46.481 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:46.481 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:46.481 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:46.481 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:46.481 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:46.481 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:46.481 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:46.481 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:46.482 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:46.550 DTC Client socket (2) | Closed. | 2022-01-10 10:26:46.550 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:48.470 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:48.470 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:48.470 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:48.470 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:48.470 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:48.536 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:48.536 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:48.536 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:48.536 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:48.732 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:48.732 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:48.732 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:48.732 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:48.732 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:48.734 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:48.735 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:48.735 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:48.735 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:48.808 DTC Client socket (2) | Closed. | 2022-01-10 10:26:48.809 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:50.733 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:50.733 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:50.734 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:50.734 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:50.734 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:50.801 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:50.801 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:50.801 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:50.801 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:51.006 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:51.006 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:51.006 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:51.006 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:51.006 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:51.007 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:51.007 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:51.007 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:51.007 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:51.078 DTC Client socket (2) | Closed. | 2022-01-10 10:26:51.078 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-01-10 10:26:53.004 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50504 | 2022-01-10 10:26:53.004 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-01-10 10:26:53.004 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-10 10:26:53.004 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-01-10 10:26:53.004 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-01-10 10:26:53.068 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-01-10 10:26:53.068 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-01-10 10:26:53.068 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-01-10 10:26:53.068 Rithmic Direct - DTC (Data) | Received logon response. | 2022-01-10 10:26:53.266 Rithmic Direct - DTC (Data) | Server Name: . | 2022-01-10 10:26:53.266 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-01-10 10:26:53.266 Rithmic Direct - DTC (Data) | Logon error received from server: Password not provided | 2022-01-10 10:26:53.266 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-01-10 10:26:53.266 DTC Client socket (2) | CloseSocket call. | 2022-01-10 10:26:53.266 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:53.266 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-01-10 10:26:53.266 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:53.267 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-01-10 10:26:53.337 DTC Client socket (2) | Closed. | 2022-01-10 10:26:53.337 File >> Disconnect selected. | 2022-01-10 10:26:53.395 DTC Client socket (0) | CloseSocket call. | 2022-01-10 10:26:53.395 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-01-10 10:26:53.395 WSACleanup called. | 2022-01-10 10:26:53.395 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-01-10 10:26:53.399 DTC Client socket (1) | CloseSocket call. | 2022-01-10 10:26:53.399 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-10 10:26:53.400 Rithmic Direct - DTC | Disconnected. | 2022-01-10 10:26:53.400 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-01-10 10:26:53.467 DTC Client socket (1) | Closed. | 2022-01-10 10:26:53.467 This is the message from the log. |
| [2022-01-10 23:31:33] |
| Sierra_Chart Engineering - Posts: 18663 |
|
Thank you. We can see the connection to Rithmic is working. We will help you with the market data set up. We need you to complete the market data agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements We do see an attempt to connect to the Rithmic market data servers, but you will have issues with Rithmic historical data. We will prevent the connection if the Login information is not provided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-10 23:32:27
|
| [2022-01-11 01:48:37] |
| User511691 - Posts: 25 |
|
I just completed the market data agreements, so I guess now I just have to wait for further instructions from you. By the way, I guess I won't be using Rithmic after you help me set up, and if so, what should I tell my broker with regards to Rithmic? |
| [2022-01-13 22:08:14] |
| User511691 - Posts: 25 |
|
Hello, I'm still awaiting your instructions. |
| [2022-01-14 04:36:17] |
| |
|
We can see that you activated the exchanges as well. So you are all set. You should be receiving the Denali data feed now. Here are detailed instructions, if necessary: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services You still be using Rithmic for trading. You do not need to tell your broker anything. But do tell them to cancel the market data exchange fees you pay. Since you are now paying those to Sierra Chart. Although you're only paying 3.50 month, so no need to even cancel what you have through them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-14 12:55:59] |
| User511691 - Posts: 25 |
|
I'm still getting the red box that reads "Download Failed". Error downloading historical Intraday data for MESH2-CME. Historical data logon error. Password not provided. The chart is not updating. |
To post a message in this thread, you need to log in with your Sierra Chart account: