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Date/Time: Tue, 04 Mar 2025 21:33:12 +0000



Attempting to Setup IBKR data with SierraChart

View Count: 528

[2021-12-27 15:23:41]
securedhummer - Posts: 1
Hello,

I have created a new SierraChart account and am unable to connect to IBKR data and use the software as my account requires activation as per a message in my account control panel. Reading over the page on trial accounts + activation, I see do not see any email regarding account activation. Is there anything further I need to do or simply wait? I understand I only created my account earlier this evening.

Thank you,
Ammar Mand
[2021-12-27 15:39:00]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".

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Instructions:
Interactive Brokers Trading Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-12-27 15:40:00

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