Support Board
Date/Time: Tue, 04 Mar 2025 18:02:48 +0000
Trading Levels Study issue
View Count: 812
| [2021-12-19 19:12:01] |
| BenjaminR - Posts: 172 |
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I set up several trading levels studies in 2018, which worked well for a long time. I haven't used them in some time, but now have a need for this study again. I have tried to add one of the studies to a chart, & it doesn't work anymore. I've set the alternate symbol to the same symbol as the chart, the study identifier is correct, & I am using the 'repeating values', separated by a comma. I also cleared off all the prior values from times past. Nothing populates on the chart, & I've reloaded/recalculated as directed. Moreover, the draw style keeps resetting to 'ignore'; however, when I set it to line, or anything else, & hit 'apply'... still no lines appear. For testing's sake, I have been using just 3 price levels, all within a few points of each other on an ES chart. I have also tried different timeframes- but that never mattered in the past. Please advise... Thank you! |
| [2021-12-19 19:46:47] |
| Bet_More_Tim - Posts: 21 |
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If the last time you complied your study dll was way back, then it's possible that could be the issue... it needs recompiled for the new versions of sierra.
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| [2021-12-19 19:59:47] |
| BenjaminR - Posts: 172 |
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Bet_More_Tim, That makes sense & could be the case...
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| [2021-12-19 23:11:19] |
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Do the first three Study Subgraphs have a Draw Style of Ignore?: Chart Studies: Subgraphs Tab >> Draw Style What is the date you are using for the trading levels? And what are the session times of the chart. Are you using this study?: Trading Levels Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-19 23:11:51
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| [2021-12-20 16:28:34] |
| BenjaminR - Posts: 172 |
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"Do the first three Study Subgraphs have a Draw Style of Ignore?" ~ No... not initially; however, when I recalculate the chart to pull in the levels, they reset to ignore. "What is the date you are using for the trading levels? And what are the session times of the chart" ~ Last night, I was using 12/19/21, with end date of 12/21/21 & expiration date of 12/21/21 as well. The session times on the 2 charts I tried to put the levels on are 9:30 EST to 16:29:59, using the evening session as well, 16:30 to 9:29:59, & on the 2nd chart 9:30 EST to 16:15:00, using the evening session as well, 16:30 to 9:29:59. "Are you using this study?" ~ Yes. |
| [2021-12-21 02:16:39] |
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We apologize for the delay. Based upon those session times, you need to use a date of 2021-12-20. Not 19. Although being you have and ending date of 2021-12-21 that should prevent any issue regarding dates. Also the Study Subgraphs being set to Ignore is an issue. We really do not know specifically what the issue is unless we were to do testing ourselves using your level data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-21 14:34:36
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