Support Board
Date/Time: Tue, 26 Nov 2024 04:19:24 +0000
Real time data feed no longer works
View Count: 1013
| [2014-04-04 16:43:13] |
| dimeetrees - Posts: 27 |
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My real time feed isn't working anymore for some reason. I didn't change anything at all, it was just working fine last week.
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| [2014-04-04 17:11:42] |
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We see you are using Interactive Brokers and you are using the Sierra Chart Real-time and Historical Exchange Data feed. Most likely the problem is you are not connected to your Live IB account. You need to do that to receive CME data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-04 17:12:22] |
| dimeetrees - Posts: 27 |
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Ok thank you
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