Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 04:20:57 +0000



Post From: Real time data feed no longer works

[2014-04-04 17:11:42]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers and you are using the Sierra Chart Real-time and Historical Exchange Data feed.

Most likely the problem is you are not connected to your Live IB account. You need to do that to receive CME data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing