Support Board
Date/Time: Tue, 04 Mar 2025 13:02:00 +0000
Connection to IB
View Count: 757
| [2021-12-09 01:16:54] |
| Torsten Grüß - Posts: 45 |
|
unfortunately I can not get a connection to IB I have made a small video https://screencast-o-matic.com/watch/crljqpV2q0A |
| [2021-12-09 15:17:50] |
| John - SC Support - Posts: 38341 |
|
One of the things we see is a symbol error. Select Edit >> Translate Symbols to Current Service in order to ensure that your symbols are setup for Interactive Brokers. The other thing we need is a copy of your Message Log so we can see what it states in there (the video is not clear enough for us to read it well, and I do not speak/read German). Post your Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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