Support Board
Date/Time: Tue, 26 Nov 2024 04:33:56 +0000
UserContributedStudies.dll
View Count: 1326
| [2014-03-29 16:09:00] |
| FFTrader - Posts: 180 |
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I believe I have an updating issue. The image attached is a pop up during update (for the past few updates) regarding some issues with the file UserContributedStudies.dll As you can tell, I have the above file in a non-default directory. I use only one of these studies - MESA Adaptive Moving Average Two questions: 1. Could it be this study needs updating or is there something else I can do to fix/remove this error? 2. Regardless, I want to request that the above study be included into the library of included studies - please? |
 UploadImage 20140329.PNG / V - Attached On 2014-03-29 15:56:33 UTC - Size: 21.15 KB - 400 views Attachment Deleted. |
| [2014-03-30 03:58:33] |
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Is the folder path shown in that error message, your Sierra Chart Data Files Folder?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-30 09:29:39] |
| FFTrader - Posts: 180 |
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Yes it is. I should also mention that when I update the software on my laptop, no such error pops up. My desktop have 5 installations of Sierra Charts but only 4 have this error. All 5 installation uses the same data files folder. This is a recent issue and I have had 5 installations for months now. |
| [2014-03-30 20:36:58] |
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All 5 installation uses the same data files folder. This is why you are getting the error. When you update one copy of Sierra Chart, none of the copies of Sierra Chart can be running. You must exit from all of them.If you are using the same Data Files Folder for multiple copies of Sierra Chart, we provide no support with problems encountered with that. We do not recommend doing this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-30 21:27:51] |
| FFTrader - Posts: 180 |
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This is why you are getting the error. When you update one copy of Sierra Chart, none of the copies of Sierra Chart can be running. You must exit from all of them.
If you are using the same Data Files Folder for multiple copies of Sierra Chart, we provide no support with problems encountered with that. We do not recommend doing this. Thank you anyway. |
| [2014-03-30 21:31:36] |
| FFTrader - Posts: 180 |
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One more thing, which one is the latest version - 1110 or 1113? Date Time Of Last Edit: 2014-03-30 21:37:19
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| [2014-03-30 22:48:42] |
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Not quite sure why the Data Files Folder is being shared, but if you want to share the data, this is the recommended method to do it: https://www.sierrachart.com/index.php?l=doc/MultipleServices.html#Sharing The higher the version number the newer the release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-30 22:49:01
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| [2014-04-01 21:09:51] |
| FFTrader - Posts: 180 |
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The higher the version number the newer the release.
Let me rephrase what I mean. I have both versions installed on my computer, which one is the latest version as I cannot seem to install version 1113? If 1113 is indeed the latest, I would have to more uninstalling and re-installing, etc. |
| [2014-04-01 21:12:15] |
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Obviously version 1113 is the newer version. Refer to this help topic: https://www.sierrachart.com/index.php?l=doc/helpdetails24.html You do not need to uninstall. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-02 23:21:06] |
| FFTrader - Posts: 180 |
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Not quite sure why the Data Files Folder is being shared, but if you want to share the data, this is the recommended method to do it:
https://www.sierrachart.com/index.php?l=doc/MultipleServices.html#Sharing Ok, in so far as and limited to only the Studies Collection saved / created by myself, they can be in the same Data Files Folder? So far, I do not have any issues with those Studies Collection. |
| [2014-04-03 05:14:42] |
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It is OK to share study collections in this way.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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