Support Board
Date/Time: Sun, 24 Nov 2024 18:44:01 +0000
Denali data
View Count: 578
| [2021-10-06 02:44:01] |
| User623087 - Posts: 1 |
|
Hello, I am trying to get the Denali data feed but my account is being flagged as "professional"? |
| [2021-10-06 14:45:05] |
| John - SC Support - Posts: 36238 |
|
In order to get the CME Group Exchanges at the Non-Professional rate, you need to have a live, funded, futures trading account. The first step towards doing this is to specify your account FCM/Broker and account number in the Data Feed Agreement. You did not do this, therefore we can not mark you as a non-professional. If you have an account, then you need to redo your agreements and enter the FCM/Broker and account information. Let us know when you have done this and we will review and update your account so you can then move forward with finishing the Denali Exchange Data Feed setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-13 13:35:53] |
| Amarork - Posts: 2 |
|
Hi there, do you need to connect to your broker to enable RT for Nasdaq stocks? How long does it take for the nasdaq declarations to be assessed by SC staff? The reason I ask is that I note that my Total View is activated but not my consolidated tape (yet) and wondering if this is why only a some nasdaq stocks are listed as visible to me in RT while others are delayed/historical OR if its because I need to connect to broker. Does Total view allow for Real Time data or am I missing consolidated tape activation? Date Time Of Last Edit: 2024-05-13 13:46:38
|
| [2024-05-13 13:51:16] |
| Sierra_Chart Engineering - Posts: 17159 |
|
No: Hi there, do you need to connect to your broker to enable RT for Nasdaq stocks?
You do have access to real-time NASDAQ TotalView data now. Tell us one symbol you have a question about. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-13 14:13:45] |
| Amarork - Posts: 2 |
|
** CORRECTION: apologies, new user here. I was typing and searching for the symbol in the search bar thinking that it would search through and find the RT from NASDAQ TOTAL VIEW on its own, without realising that I need to specifically click on NASDAQ TOTAL VIEW first **
Date Time Of Last Edit: 2024-05-13 14:36:45
|
To post a message in this thread, you need to log in with your Sierra Chart account: