Support Board
Date/Time: Fri, 28 Feb 2025 10:40:24 +0000
AMP Account Not Verified
View Count: 587
| [2021-08-04 08:32:48] |
| Colin Hagan - Posts: 3 |
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Hi, I have followed the steps to set up the Denali Data Feed and have a fully funded AMP account, I have activated the CME exchange and completed the non-profesional agreements, I think I have followed the steps but the data is still delayed. When I go to the AMP account verification it runs through the process but the result is a bit confusing, please see attached image. There is also a section in the AMP control area to set up the Platform and which data service to use, I have not completed that as there was mention of doing that in the setup instructions, can you please adivse. Thank You |
| [2021-08-04 16:14:54] |
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According to the AMP System, the trade account entered does not exist. Please contact AMP Futures about this.
Sierra Chart Support |
| [2021-08-04 20:01:12] |
| Colin Hagan - Posts: 3 |
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Hi , so I conected remotly with AMP tech guy, he looked at it changed the Data and trade serices to CQG WebAPI, then entered the user name and password for CQG platform, is that the correct procedure for the denali data feed ? I now have live data
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| [2021-08-04 20:21:07] |
| John - SC Support - Posts: 38259 |
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That is fine, it just means that you have your Sierra Chart connected to your CQG trading account. If you do not want to have it connected all the time, then refer to the following instructions for how to connect once a month in order to verify your account for the CME Group. Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Staying connected is not a problem. If you do not want to place any live trades then just stay in Simulation mode. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-04 20:44:29] |
| Colin Hagan - Posts: 3 |
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Ok thank you
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