Support Board
Date/Time: Fri, 28 Feb 2025 09:42:11 +0000
[User Discussion] - TicinoSuite CPU exception
View Count: 675
| [2021-08-01 16:13:12] |
| User987810 - Posts: 2 |
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Hello I am having trouble with custom study TicinoSuite not showing in the chartbooks, think it recently changed from version 3 to version 4. Loaded with version 4 and restarted however message log warning still showing and custom study is not available to view in the chartbook. Message log text "Warning: The Custom DLL study "TicinoSuite.scsf_TicinoMath_V4" has just caused a CPU exception" Thank you Date Time Of Last Edit: 2021-08-01 16:14:19
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| [2021-08-04 16:54:45] |
| ticinotrader - Posts: 403 |
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If you are looking for support regarding the study, please contact me directly in email. The error message you mention is actually not an error message, but indicates that your study license has expired (your subscription was cancelled etc). You are correct, the earlier v3 version of the study has just been discontinued by the start of July and the new improved v4 version is supported only. If you are not a subscriber of the study or your subscription expired or you do not want to susbcribe to it, you can simply remove the study from the added studies list. Otherwise please email me directly through my site with your SC account name from the email address you used when subscribed to the study. Unfortunately I am not able to give personalized support through the SC board. Thanks & regards, Ticinotrader |
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