Support Board
Date/Time: Tue, 04 Nov 2025 15:00:29 +0000
What is the Problem ?
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| [2021-07-07 16:31:52] |
| User562957 - Posts: 58 |
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Hello, what is the problem ? hope you can tell me |
 problem.png / V - Attached On 2021-07-07 16:31:15 UTC - Size: 10.35 KB - 200 views |
| [2021-07-07 21:49:12] |
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Disregard the prior post. There is some network connectivity issue. We need you to follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-07 21:49:23
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