Support Board
Date/Time: Tue, 04 Nov 2025 15:00:26 +0000
Rithmic Direct-DTC - Market Stats
View Count: 555
|   [2021-07-07 14:14:42]     |  
| User907968 - Posts: 847 | 
| 
                Hi, Are there any extra steps to take to get Market Stats working with the new Rithmic connection? I have 'Allow Support for Sierra Chart Data Feeds' set and tried 'Update from Server' in symbol settings, but no dice. Thanks  | 
        
|   [2021-07-07 21:39:39]     |  
| Sierra_Chart Engineering - Posts: 21301 | 
| 
                We will need to set this up. We will do that later today.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-07-08 02:10:22]     |  
| Sierra_Chart Engineering - Posts: 21301 | 
| 
                This is now done. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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