Support Board
Date/Time: Thu, 27 Feb 2025 14:53:44 +0000
Payment made Data Not available
View Count: 492
| [2021-07-06 13:13:32] |
| User226793 - Posts: 174 |
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John, neeed some help.I made a payment of $90 last week, for the stock data + Futures Data+ Platform, i dont see any stock or futures live data. Is there something i am missing?
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| [2021-07-06 15:59:32] |
| John - SC Support - Posts: 38222 |
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The payment you made was done on July 2, so it was too late for the data feeds, which renew on the first of each month. To renew the data feeds, you need to add enough funds to your account, and then you can reactivate the connection and exchanges from the bottom of the following page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-06 18:29:35] |
| User226793 - Posts: 174 |
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Thank you. However what was the $90 used for then?
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| [2021-07-06 21:41:07] |
| John - SC Support - Posts: 38222 |
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It was used with the existing amount in your account to pay for the renewal of Package 11 for 3 months.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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