Support Board
Date/Time: Tue, 04 Nov 2025 14:59:23 +0000
Data Feed Connection
View Count: 477
|   [2021-07-05 22:40:44]     |  
| User749229 - Posts: 7 | 
| 
                hello i have been trying  to connect to sierra charts  but i am getting  a connection error from from service :CQG WebAp .it says trader not enabled just wanted to know is this from your end or my broker s end ,i use tradovate.thanks
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|   [2021-07-06 03:03:43]     |  
| Sierra_Chart Engineering - Posts: 21301 | 
| 
                That is something that your broker needs to resolve.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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