Support Board
Date/Time: Tue, 04 Nov 2025 14:59:22 +0000
Logon error received from server: Connection limit exceeded
View Count: 553
|   [2021-07-05 12:49:52]     |  
| User626487 - Posts: 7 | 
| 
                Hello, I cant' receive real data. System reply with an error you can see in Title. I've already verified: - balance and it'ok - Global Settings >> Data/Trade Service Settings >> Common Settings. Enable Allow Support for Sierra Chart Data Feeds. - Service Package 10 is enabled on my account. My sierra version: 2284 please also find attached log file for details Thanks  | 
        
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|   [2021-07-05 13:42:42]     |  
| User626487 - Posts: 7 | 
| 
                I have 2 allowed systems in my account but only one at once is able to receive real time data. Is it correct? Thanks  | 
        
|   [2021-07-05 19:06:25]     |  
| Sierra_Chart Engineering - Posts: 21301 | 
| 
                Refer to: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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