Support Board
Date/Time: Thu, 27 Feb 2025 12:59:06 +0000
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View Count: 483
| [2021-07-02 00:38:37] |
| User686684 - Posts: 6 |
|
I am not getting my charts on Sierra. I need help. how can I get remote assistant help from your company. I will pay you for the service. yousif. I am having problem logging into Sierra chart |
| [2021-07-02 05:28:08] |
| Sierra_Chart Engineering - Posts: 18584 |
|
ok we can help you. First thing we need you to do is to follow the instructions below so we can determine the basic problem. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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