Support Board
Date/Time: Thu, 27 Feb 2025 09:06:56 +0000
fAIL TO CONNECT
View Count: 461
| [2021-06-27 08:55:48] |
| User852293 - Posts: 2 |
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Good morning , I need help to connect rithmic to sierra chart via my broker AMP. I trade Nasdaq, I need full market depth(level2), not only ten levels on the dom. So I changed CQG to Rithmic. I cannot connect sierra chart to it. What do I need to do? I have another question, does Denali propose more than ten levels market depth for emini Nasdaq. The following is the message log I recieve from you. I put alse in attached files a connection error message I recieved. Thank you for you help. Jean Marc FERRET Reading Internal Order ID file. | 2021-06-25 18:22:53.157 Reading Trade Orders file. | 2021-06-25 18:22:53.226 Reading Trade Positions file. | 2021-06-25 18:22:53.227 Reading Trade Account Data files. | 2021-06-25 18:22:53.228 UDPListener (1776). Port 22904 | Listening on UDP port 22904. | 2021-06-25 18:22:53.240 Software version: 2245 64-bit | 2021-06-25 18:22:53.241 Primary Thread ID: 9520 | 2021-06-25 18:22:53.241 Usage end date: 2021-07-08 | 2021-06-25 18:22:53.241 Enabled for: Advanced Features 2. | 2021-06-25 18:22:53.241 Enabled for: Sierra Chart Historical Data Service. | 2021-06-25 18:22:53.241 Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-25 18:22:53.241 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-25 18:22:53.241 Current selected Data/Trading service: Rithmic Trading | 2021-06-25 18:22:53.241 Custom symbol settings values: enabled | 2021-06-25 18:22:53.241 Chart Update Interval: 500 | 2021-06-25 18:22:53.241 Intraday Data Storage Time Unit: 0 | 2021-06-25 18:22:53.241 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2021-06-25 18:22:53.241 2021-06-25 16:22:53 Local computer time in UTC | 2021-06-25 18:22:53.241 2021-06-25 18:22:53 Local computer time in SC Time Zone | 2021-06-25 18:22:53.241 2021-06-25 16:22:50 Server time in UTC | 2021-06-25 18:22:53.241 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-06-25 18:22:53.241 Program path: C:\SierraChart\ | 2021-06-25 18:22:53.241 Data Files path: C:\SierraChart\Data\ | 2021-06-25 18:22:53.241 OS Version Number: 10.0 | 2021-06-25 18:22:53.241 Locale Setting: C | 2021-06-25 18:22:53.241 DLLs: UserContributedStudies_64.dll | 2021-06-25 18:22:53.241 Allowed protected custom studies: | 2021-06-25 18:22:53.241 DTC Protocol Server feature not enabled for Sierra Chart account. | 2021-06-25 18:22:53.259 * Date Time Of Last Edit: 2021-06-27 22:04:32
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 CONNECTION SERVICE.JPG / V - Attached On 2021-06-27 08:52:06 UTC - Size: 49.87 KB - 163 views |
| [2021-06-27 22:06:51] |
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The proper solution to have access to the full market depth is to use the Denali Exchange Data Feed which gives you full market depth and also market by order data. Documentation and instructions: Denali Exchange Data Feed I have another question, does Denali propose more than ten levels market depth for emini Nasdaq. Yes.We cannot help with the Rithmic connection issue. We recommend using the Denali Exchange Data Feed for data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-27 22:07:27
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