Support Board
Date/Time: Thu, 27 Feb 2025 06:11:00 +0000
No data for most of the new Denali CFE symbols
View Count: 718
| [2021-06-18 17:42:48] |
| ticinotrader - Posts: 403 |
|
Dear Support, I am a paid subscriber of the newly available Denali/CFE datafeed to test the available symbols. When I try to open symbols (either historical or intraday charts or DOMs), most of the listed symbols do not show any data and I get one the following results/messages: 'Downloading Failed - Error downloading historical Intraday/Daily Data...' or 'Historical Download Complete' but no chart/data is displayed. I am trying to open charts for the following CFE symbols: R3, VN, VX, VXTY, W1, XBT Only the VX (VIX) futures contracts open properly and display both market depth and historical/intraday charts. Can you please check the additional symbols and make them available? Or let me know if this is a local issue here and I need to update/change something. I am running SierraChart v2270 Thank you. |
| [2021-06-18 20:12:59] |
| Sierra_Chart Engineering - Posts: 18578 |
|
The only market we have seen active on CFE is the S&P 500 volatility index. That is all we are going to be supporting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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