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Date/Time: Thu, 27 Feb 2025 06:22:51 +0000



Post From: No data for most of the new Denali CFE symbols

[2021-06-18 17:42:48]
ticinotrader - Posts: 403
Dear Support,

I am a paid subscriber of the newly available Denali/CFE datafeed to test the available symbols.
When I try to open symbols (either historical or intraday charts or DOMs), most of the listed symbols do not show any data and I get one the following results/messages:

'Downloading Failed - Error downloading historical Intraday/Daily Data...' or

'Historical Download Complete' but no chart/data is displayed.

I am trying to open charts for the following CFE symbols:
R3, VN, VX, VXTY, W1, XBT

Only the VX (VIX) futures contracts open properly and display both market depth and historical/intraday charts.

Can you please check the additional symbols and make them available? Or let me know if this is a local issue here and I need to update/change something.

I am running SierraChart v2270

Thank you.