Support Board
Date/Time: Thu, 27 Feb 2025 12:54:08 +0000
Attached orders are not persisting when trade is active
View Count: 584
| [2021-06-14 08:44:26] |
| Jordan A Logeland - Posts: 7 |
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I place a trade with attached orders (a stop and take profit) and then shortly after the trade is activated and running the attached orders disappear?
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| [2021-06-14 16:12:14] |
| John - SC Support - Posts: 38222 |
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You would need to look at the Trade Activity Log to see why those orders are being removed. Refer to the following: Trade Activity Log: Viewing Historical Trade Activity You can also check the Trade Service Log to see if there is any information in there. Refer to the following: Trading Information Windows: Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-23 08:01:52] |
| Jordan A Logeland - Posts: 7 |
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I can now see all my trading activity however I'm not really sure what I'm looking for? Are there any "OrderActionSource's" I should be looking for in particular?
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| [2021-06-23 10:14:12] |
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We need to see the line in the Trade Activity Log where the order becomes canceled. Instructions: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-03 21:08:04] |
| Jordan A Logeland - Posts: 7 |
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Hi please find attached a file as requested. In this example, I placed a BUY position at 3606 with a SL 25 ticks below that and a TP 100 above it. I was in replay mode and skipped several times. I am using a speed of 30 and a unit of 00:30:00:000. After a few skips I saw that the market had gone against me and my SL and TP had vanished. This is annoying because my SL has not been triggered and I'm now in greater draw down than planned. I have also attached a screenshot of the graph http://www.sierrachart.com/image.php?Image=1625346424166.png . Thanks for your help!
Date Time Of Last Edit: 2021-07-04 10:53:51
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Private File |
| [2021-07-04 11:04:10] |
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This is what we see: ActivityType DateTime Symbol OrderActionSource InternalOrderID OrderStatus ServiceOrderID OrderType Quantity BuySell Price Price2 FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance ExchangeOrderID ClientOrderID TimeInForce
Orders 2020-11-26 09:30:00.001 [Sim]ESM21-CME Order is expired 7548 Pending Cancel 7548 Stop 2 Sell 3606.75 Sim1 Close 7546 2 Default.twconfig 0.00 Day Orders 2020-11-26 09:30:00.002 [Sim]ESM21-CME Simulated order canceled 7548 Canceled 7548 Stop 2 Sell 3606.75 Sim1 Close 7546 2 Default.twconfig 0.00 Day Orders 2020-11-26 09:30:00.003 [Sim]ESM21-CME Order is expired 7547 Pending Cancel 7547 Limit 2 Sell 3638.25 Sim1 Close 7546 2 Default.twconfig 0.00 Day Orders 2020-11-26 09:30:00.004 [Sim]ESM21-CME Simulated order canceled 7547 Canceled 7547 Limit 2 Sell 3638.25 Sim1 Close 7546 2 Default.twconfig 0.00 Day The orders have expired. So what you need to do is set the Time in Force for these Attached Orders to Good Till Canceled: Attached Orders: Time In Force Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-04 21:51:10] |
| Jordan A Logeland - Posts: 7 |
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Thank you so much!
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