Support Board
Date/Time: Mon, 25 Nov 2024 22:23:26 +0000
unable to set up sharing data between copies of SC - missing NQ symbol
View Count: 1673
| [2014-03-13 20:51:02] |
| User99576 - Posts: 7 |
|
Hello, I’m having a problem with the proper data feed connection between 2 copies of SC. Even I think, that I followed all the instruction, I can't get connected. I have enclosed screen of my PC,so you can to better understand my issue, hope anybody can help Broker IB – destination copy Data feed SC Exchange DF – source copy Data service CME, CBOT… for $15.75 Perhaps I did wrongly understood the way of the connection, so if anybody can give me a hand and explain me what do I do wrong? 1. SC copy- destination copy Software version: 1107 | 2014-03-13 20:27:08 Usage end date: 2014-03-19 | 2014-03-13 20:27:08 Enabled for: Sierra Chart Historical Data Service. | 2014-03-13 20:27:08 Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-03-13 20:27:08 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-03-13 20:27:08 Received 1 data feed usernames. | 2014-03-13 20:27:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-13 20:27:08 Active service: Interactive Brokers | 2014-03-13 20:27:08 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-03-13 20:27:08 2014-03-13 20:27:08 Local computer clock time | 2014-03-13 20:27:08 2014-03-13 19:27:08 GMT time | 2014-03-13 20:27:08 2014-03-13 20:27:08 Time zone adjusted time | 2014-03-13 20:27:08 Time difference to server time: 0 seconds. | 2014-03-13 20:27:08 Program path: C:\SC - IB\ | 2014-03-13 20:27:08 Data Files path: C:\SC - IB\Data\ | 2014-03-13 20:27:08 OS Version Number: 6.1 | 2014-03-13 20:27:08 Checking for new symbol settings for ib | 2014-03-13 20:27:08 Symbol settings are up-to-date for ib | 2014-03-13 20:27:08 Current selected Data/Trading service: Interactive Brokers | 2014-03-13 20:27:14 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-03-13 20:27:15 The network socket is connected. | 2014-03-13 20:27:15 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-03-13 20:27:15 TWS server version: 70 | 2014-03-13 20:27:15 IB: Connected. Waiting for account information. | 2014-03-13 20:27:15 IB Account information received. | 2014-03-13 20:27:15 Connected to IB Live account. | 2014-03-13 20:27:15 Interactive Brokers: Requesting Trade Positions for account: U931225 | 2014-03-13 20:27:15 Next valid order ID: 3 | 2014-03-13 20:27:15 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-03-13 20:27:15 Next valid order ID: 3 | 2014-03-13 20:27:15 IB Account information received. | 2014-03-13 20:27:15 Connected to IB Live account. | 2014-03-13 20:27:15 Interactive Brokers: Received Trade Positions download end message for account U931225 | 2014-03-13 20:27:15 IB: Requesting historical order fills for account U931225 | 2014-03-13 20:27:20 Interactive Brokers: Received Open orders end message. | 2014-03-13 20:27:20 Mapping NQ-201403-GLOBEX to NQH4. Service code: cme | 2014-03-13 20:27:26 SC Exchange Data - Starting real-time market data updates for: NQH4 | 2014-03-13 20:27:26 Using username 0 | 2014-03-13 20:27:26 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-03-13 20:27:26 HD Request # 2 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: cme | 2014-03-13 20:27:26 HD Request # 2 - Download start Date-Time: 2014-03-13 17:19:08.0 | 2014-03-13 20:27:26 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-13 20:27:26 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-13 20:27:26 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-13 20:27:26 SC Market Stats - Starting real-time market data updates for: TICK-NASDAQ | 2014-03-13 20:27:26 SC Market Stats: Connecting to the server ds4.sierracharts.com. Port 443 | 2014-03-13 20:27:26 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-13 20:27:26 The network socket is connected. | 2014-03-13 20:27:26 HD Request # 2 - Sending historical data logon request message. | 2014-03-13 20:27:26 The network socket is connected. | 2014-03-13 20:27:26 SC Exchange Data: Connected to server. | 2014-03-13 20:27:26 SC Exchange Data: Sending logon request message. | 2014-03-13 20:27:26 The network socket is connected. | 2014-03-13 20:27:26 SC Market Stats: Connected to server. | 2014-03-13 20:27:26 SC Market Stats: Sending logon request message. | 2014-03-13 20:27:26 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:27:26 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:27:26 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:27:26 SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-13 20:27:27 SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-13 20:27:27 SC Market Stats - Successfully connected. | 2014-03-13 20:27:27 SC Market Stats - Restarting real-time data updates for symbol: TICK-NASDAQ | 2014-03-13 20:27:27 HD Request # 2 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 16:19:08. Record interval: 1 | 2014-03-13 20:27:27 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-13 20:27:28 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-13 20:27:28 SC Exchange Data - Successfully connected. | 2014-03-13 20:27:28 SC Exchange Data - Restarting real-time data updates for symbol: NQ-201403-GLOBEX -> NQH4 | 2014-03-13 20:27:28 HD Request # 2 - Decompressing data. | 2014-03-13 20:27:28 HD Request # 2 - Receiving Intraday data for NQ-201403-GLOBEX starting at 2014-03-13 17:19:08 | 2014-03-13 20:27:28 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-03-13 17:19:08 | 2014-03-13 20:27:28 Symbol Error - NQ-201403-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-13 20:27:28 The network socket for historical data has been closed. | 2014-03-13 20:27:28 HD Request # 2 - Received 8134 records from 2014-03-13 17:19:08 to 2014-03-13 20:17:28 (3.0 hours) and wrote 8134 records for NQ-201403-GLOBEX | 2014-03-13 20:27:28 HD Request # 2 - Intraday download COMPLETE for NQ-201403-GLOBEX | 2014-03-13 20:27:28 Real-time Intraday chart data file updates started for NQ-201403-GLOBEX | 2014-03-13 20:27:28 HD Request # 3 - Downloading Intraday chart data for TICK-NASDAQ to the file TICK-NASDAQ.scid. Service: statscalc | 2014-03-13 20:27:28 HD Request # 3 - Download start Date-Time: 2014-03-13 17:20:03.0 | 2014-03-13 20:27:28 HD Request # 3 - Using server: ds3.sierracharts.com port 10149 | 2014-03-13 20:27:28 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-13 20:27:29 The network socket is connected. | 2014-03-13 20:27:29 HD Request # 3 - Sending historical data logon request message. | 2014-03-13 20:27:29 HD Request # 3 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 16:20:03. Record interval: 1 | 2014-03-13 20:27:29 HD Request # 3 - Decompressing data. | 2014-03-13 20:27:29 HD Request # 3 - Receiving Intraday data for TICK-NASDAQ starting at 2014-03-13 17:20:03 | 2014-03-13 20:27:30 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-03-13 17:20:03 | 2014-03-13 20:27:30 Requesting market depth updates for: NQ-201403-GLOBEX if supported. | 2014-03-13 20:27:30 Market Depth data has been rejected for symbol: NQ-201403-GLOBEX. Exchange not authorized. | 2014-03-13 20:27:30 The network socket for historical data has been closed. | 2014-03-13 20:27:31 HD Request # 3 - Received 11246 records from 2014-03-13 17:20:03 to 2014-03-13 20:27:29 (3.1 hours) and wrote 11246 records for TICK-NASDAQ | 2014-03-13 20:27:31 Added 5 Time and Sales records to Intraday data file for TICK-NASDAQ after download. | 2014-03-13 20:27:31 HD Request # 3 - Intraday download COMPLETE for TICK-NASDAQ | 2014-03-13 20:27:31 Real-time Intraday chart data file updates started for TICK-NASDAQ | 2014-03-13 20:27:31 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:27:31 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:27:32 Unsubscribed from market depth data for NQ-201403-GLOBEX | 2014-03-13 20:28:05 Current selected Data/Trading service: Interactive Brokers | 2014-03-13 20:28:08 File >> Disconnect selected. | 2014-03-13 20:28:13 SC Market Stats: Disconnected from the server. | 2014-03-13 20:28:13 SC Exchange Data: Disconnected from the server. | 2014-03-13 20:28:13 Disconnected from IB. | 2014-03-13 20:28:13 Current selected Data/Trading service: Interactive Brokers | 2014-03-13 20:28:18 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-03-13 20:28:19 The network socket is connected. | 2014-03-13 20:28:19 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-03-13 20:28:19 TWS server version: 70 | 2014-03-13 20:28:19 IB: Connected. Waiting for account information. | 2014-03-13 20:28:19 IB Account information received. | 2014-03-13 20:28:19 Connected to IB Live account. | 2014-03-13 20:28:19 Interactive Brokers: Requesting Trade Positions for account: U931225 | 2014-03-13 20:28:19 Next valid order ID: 3 | 2014-03-13 20:28:19 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-03-13 20:28:19 Next valid order ID: 3 | 2014-03-13 20:28:19 IB Account information received. | 2014-03-13 20:28:19 Connected to IB Live account. | 2014-03-13 20:28:19 Interactive Brokers: Received Trade Positions download end message for account U931225 | 2014-03-13 20:28:19 IB: Requesting historical order fills for account U931225 | 2014-03-13 20:28:24 Interactive Brokers: Received Open orders end message. | 2014-03-13 20:28:24 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:28:28 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:28:28 Interactive Brokers - Starting real-time market data updates for: NQ-201403-GLOBEX | 2014-03-13 20:28:28 Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-03-13 20:28:28 Subscribing to symbol: NQ SecType: FUT Expiry: 201403 Exchange: GLOBEX Currency: Multiplier: | 2014-03-13 20:28:28 HD Request # 4 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: ib | 2014-03-13 20:28:28 HD Request # 4 - Download start Date-Time: 2014-03-13 20:17:28.0 | 2014-03-13 20:28:28 HD Request # 4 - Requesting a total of 0 days and 5460 seconds. | 2014-03-13 20:28:28 HD Request # 4 - IB Backfill - Seconds requested: 5460. Seconds Remaining: 0. | 2014-03-13 20:28:28 HD Request # 4 - Requesting 5460 Seconds of data at 30 secs with ending Date-Time at 2014-03-13 21:38:28 for NQ-201403-GLOBEX | 2014-03-13 20:28:28 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:28:28 SC Market Stats - Starting real-time market data updates for: TICK-NASDAQ | 2014-03-13 20:28:29 SC Market Stats: Connecting to the server ds5.sierracharts.com. Port 443 | 2014-03-13 20:28:29 HD Request # 5 - Downloading Intraday chart data for TICK-NASDAQ to the file TICK-NASDAQ.scid. Service: statscalc | 2014-03-13 20:28:29 HD Request # 5 - Download start Date-Time: 2014-03-13 20:28:13.0 | 2014-03-13 20:28:29 HD Request # 5 - Using server: ds4.sierracharts.com port 10149 | 2014-03-13 20:28:29 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-03-13 20:28:29 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-13 20:28:29 The network socket is connected. | 2014-03-13 20:28:29 SC Market Stats: Connected to server. | 2014-03-13 20:28:29 SC Market Stats: Sending logon request message. | 2014-03-13 20:28:29 The network socket is connected. | 2014-03-13 20:28:29 HD Request # 5 - Sending historical data logon request message. | 2014-03-13 20:28:29 Requesting market depth updates for: NQ-201403-GLOBEX if supported. | 2014-03-13 20:28:29 SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-13 20:28:29 SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-13 20:28:29 SC Market Stats - Successfully connected. | 2014-03-13 20:28:29 SC Market Stats - Restarting real-time data updates for symbol: TICK-NASDAQ | 2014-03-13 20:28:29 HD Request # 5 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 19:28:13. Record interval: 1 | 2014-03-13 20:28:29 HD Request # 5 - Decompressing data. | 2014-03-13 20:28:29 HD Request # 5 - Receiving Intraday data for TICK-NASDAQ starting at 2014-03-13 20:28:13 | 2014-03-13 20:28:29 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-03-13 20:28:13 | 2014-03-13 20:28:29 The network socket for historical data has been closed. | 2014-03-13 20:28:29 HD Request # 5 - Received 17 records from 2014-03-13 20:28:13 to 2014-03-13 20:28:29 (16.0 seconds) and wrote 17 records for TICK-NASDAQ | 2014-03-13 20:28:29 HD Request # 5 - Intraday download COMPLETE for TICK-NASDAQ | 2014-03-13 20:28:29 Real-time Intraday chart data file updates started for TICK-NASDAQ | 2014-03-13 20:28:29 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:28:29 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-03-13 20:28:30 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trading Chartbook NQ.cht | 2014-03-13 20:28:30 HD Request # 4 - Processing historical data message from TWS | 2014-03-13 20:28:30 HD Request # 4 - Receiving Intraday data for NQ-201403-GLOBEX starting at 2014-03-13 20:07:30 | 2014-03-13 20:28:30 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-03-13 20:17:30 | 2014-03-13 20:28:30 HD Request # 4 - Received 73 records and wrote 22 records from 2014-03-13 19:52:00 to 2014-03-13 20:28:00. | 2014-03-13 20:28:30 HD Request # 4 - Received 73 records from 2014-03-13 20:07:30 to 2014-03-13 20:28:00 (20.5 minutes) and wrote 22 records for NQ-201403-GLOBEX | 2014-03-13 20:28:35 HD Request # 4 - Intraday download COMPLETE for NQ-201403-GLOBEX | 2014-03-13 20:28:35 Real-time Intraday chart data file updates started for NQ-201403-GLOBEX | 2014-03-13 20:28:35 Unsubscribed from market depth data for NQ-201403-GLOBEX | 2014-03-13 20:33:44 File >> Disconnect selected. | 2014-03-13 20:33:47 SC Market Stats: Disconnected from the server. | 2014-03-13 20:33:47 Disconnected from IB. | 2014-03-13 20:33:47 Current selected Data/Trading service: Interactive Brokers | 2014-03-13 20:35:36 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-03-13 20:35:38 The network socket is connected. | 2014-03-13 20:35:38 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-03-13 20:35:38 TWS server version: 70 | 2014-03-13 20:35:38 IB: Connected. Waiting for account information. | 2014-03-13 20:35:38 IB Account information received. | 2014-03-13 20:35:38 Connected to IB Live account. | 2014-03-13 20:35:38 Interactive Brokers: Requesting Trade Positions for account: U931225 | 2014-03-13 20:35:38 Next valid order ID: 5 | 2014-03-13 20:35:38 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-03-13 20:35:38 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-03-13 20:35:38 Next valid order ID: 5 | 2014-03-13 20:35:38 IB Account information received. | 2014-03-13 20:35:38 Connected to IB Live account. | 2014-03-13 20:35:38 Interactive Brokers: Received Trade Positions download end message for account U931225 | 2014-03-13 20:35:38 IB: Requesting historical order fills for account U931225 | 2014-03-13 20:35:43 Interactive Brokers: Received Open orders end message. | 2014-03-13 20:35:43 Remote instance connected: C:\SC - Exchange DF\SierraChart.exe | 2014-03-13 20:35:47 Requesting data files from remote instance: RJM14.scid | 2014-03-13 20:35:58 Mapping NQ-201406-GLOBEX to NQM4. Service code: cme | 2014-03-13 20:35:58 SC Exchange Data - Starting real-time market data updates for: NQM4 | 2014-03-13 20:35:58 Using username 0 | 2014-03-13 20:35:58 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-03-13 20:35:58 HD Request # 6 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: cme | 2014-03-13 20:35:58 HD Request # 6 - Download start Date-Time: 2014-03-13 13:10:16.0 | 2014-03-13 20:35:58 HD Request # 6 - Using server: scdf2.sierracharts.com port 10149 | 2014-03-13 20:35:58 Interactive Brokers - Starting real-time market data updates for: TF-201406-NYBOT | 2014-03-13 20:35:58 Subscribing to real-time True Data for symbol: TF SecType: FUT Exchange: NYBOT Currency: | 2014-03-13 20:35:58 Subscribing to symbol: TF SecType: FUT Expiry: 201406 Exchange: NYBOT Currency: Multiplier: | 2014-03-13 20:35:58 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-13 20:35:59 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-13 20:35:59 The network socket is connected. | 2014-03-13 20:35:59 SC Exchange Data: Connected to server. | 2014-03-13 20:35:59 SC Exchange Data: Sending logon request message. | 2014-03-13 20:35:59 The network socket is connected. | 2014-03-13 20:35:59 HD Request # 6 - Sending historical data logon request message. | 2014-03-13 20:35:59 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-03-13 20:36:00 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2014-03-13 20:36:00 HD Request # 6 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 12:10:16. Record interval: 1 | 2014-03-13 20:36:00 HD Request # 6 - Decompressing data. | 2014-03-13 20:36:00 HD Request # 6 - Receiving Intraday data for NQ-201406-GLOBEX starting at 2014-03-13 13:10:16 | 2014-03-13 20:36:00 HD Request # 6 - Timestamp of first Intraday data file record written: 2014-03-13 13:10:16 | 2014-03-13 20:36:00 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-13 20:36:00 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-13 20:36:00 SC Exchange Data - Successfully connected. | 2014-03-13 20:36:00 SC Exchange Data - Restarting real-time data updates for symbol: NQ-201406-GLOBEX -> NQM4 | 2014-03-13 20:36:00 Symbol Error - NQ-201406-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-13 20:36:00 The network socket for historical data has been closed. | 2014-03-13 20:36:01 HD Request # 6 - Received 8200 records from 2014-03-13 13:10:16 to 2014-03-13 20:26:00 (7.3 hours) and wrote 8200 records for NQ-201406-GLOBEX | 2014-03-13 20:36:01 HD Request # 6 - Intraday download COMPLETE for NQ-201406-GLOBEX | 2014-03-13 20:36:01 Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-03-13 20:36:01 Requesting data files from remote instance: RJM14.scid | 2014-03-13 20:37:00 Remote instance requested data files: NQ-201406-GLOBEX.scid | 2014-03-13 20:37:36 HD Request # 7 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: cme | 2014-03-13 20:37:36 HD Request # 7 - Download start Date-Time: 2014-03-13 20:26:00.0 | 2014-03-13 20:37:36 HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-13 20:37:36 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-13 20:37:36 The network socket is connected. | 2014-03-13 20:37:36 HD Request # 7 - Sending historical data logon request message. | 2014-03-13 20:37:36 HD Request # 7 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 19:26:00. Record interval: 1 | 2014-03-13 20:37:38 HD Request # 7 - Decompressing data. | 2014-03-13 20:37:38 HD Request # 7 - Receiving Intraday data for NQ-201406-GLOBEX starting at 2014-03-13 20:26:00 | 2014-03-13 20:37:38 HD Request # 7 - Timestamp of first Intraday data file record written: 2014-03-13 20:26:00 | 2014-03-13 20:37:38 The network socket for historical data has been closed. | 2014-03-13 20:37:38 HD Request # 7 - Received 39 records from 2014-03-13 20:26:00 to 2014-03-13 20:27:38 (98.0 seconds) and wrote 39 records for NQ-201406-GLOBEX | 2014-03-13 20:37:38 HD Request # 7 - Intraday download COMPLETE for NQ-201406-GLOBEX | 2014-03-13 20:37:38 Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-03-13 20:37:38 Message from IB: HMDS data farm connection is inactive but should be available upon demand.ilhmds. IB Error Code: 2107. Request ID: -1. | 2014-03-13 20:40:30 2. SC Copy - source copy Software version: 1107 | 2014-03-13 20:35:43 Usage end date: 2014-03-19 | 2014-03-13 20:35:43 Enabled for: Sierra Chart Historical Data Service. | 2014-03-13 20:35:43 Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-03-13 20:35:43 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-03-13 20:35:43 Received 1 data feed usernames. | 2014-03-13 20:35:43 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-13 20:35:43 Active service: SC Exchange Data | 2014-03-13 20:35:43 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-03-13 20:35:43 2014-03-13 20:35:43 Local computer clock time | 2014-03-13 20:35:43 2014-03-13 19:35:43 GMT time | 2014-03-13 20:35:43 2014-03-13 20:35:43 Time zone adjusted time | 2014-03-13 20:35:43 Time difference to server time: 0 seconds. | 2014-03-13 20:35:43 Program path: C:\SC - Exchange DF\ | 2014-03-13 20:35:43 Data Files path: C:\SC - Exchange DF\Data\ | 2014-03-13 20:35:43 OS Version Number: 6.1 | 2014-03-13 20:35:43 Checking for new symbol settings for scbcd | 2014-03-13 20:35:43 Symbol settings are up-to-date for scbcd | 2014-03-13 20:35:43 SC Exchange Data: Connected. | 2014-03-13 20:35:47 Remote instance requested data files: RJM14.scid | 2014-03-13 20:35:58 HD Request # 2 - Downloading Intraday chart data for RJM14 to the file RJM14.scid. Service: ice.us | 2014-03-13 20:35:58 HD Request # 2 - Download start Date-Time: 2014-03-13 11:58:52.0 | 2014-03-13 20:35:58 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-13 20:35:58 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-13 20:35:58 The network socket is connected. | 2014-03-13 20:35:58 HD Request # 2 - Sending historical data logon request message. | 2014-03-13 20:35:58 HD Request # 2 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 10:58:52. Record interval: 0 | 2014-03-13 20:35:58 HD Request # 2 - Decompressing data. | 2014-03-13 20:35:58 HD Request # 2 - Receiving Intraday data for RJM14 starting at 2014-03-13 11:58:52 | 2014-03-13 20:35:58 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-03-13 12:35:54 | 2014-03-13 20:35:58 The network socket for historical data has been closed. | 2014-03-13 20:35:59 HD Request # 2 - Received 11115 records from 2014-03-13 11:58:52 to 2014-03-13 20:20:55 (8.4 hours) and wrote 11114 records for RJM14 | 2014-03-13 20:35:59 HD Request # 2 - Intraday download COMPLETE for RJM14 | 2014-03-13 20:35:59 SC Exchange Data - Starting real-time market data updates for: RJM14 | 2014-03-13 20:35:59 SC Exchange Data: Subscribing to market data in the service client is not supported. Symbol: RJM14 | 2014-03-13 20:35:59 Real-time Intraday chart data file updates started for RJM14 | 2014-03-13 20:35:59 Remote instance requested data files: RJM14.scid | 2014-03-13 20:37:00 HD Request # 3 - Downloading Intraday chart data for RJM14 to the file RJM14.scid. Service: ice.us | 2014-03-13 20:37:00 HD Request # 3 - Download start Date-Time: 2014-03-13 20:20:55.0 | 2014-03-13 20:37:00 HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 | 2014-03-13 20:37:00 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-13 20:37:00 The network socket is connected. | 2014-03-13 20:37:00 HD Request # 3 - Sending historical data logon request message. | 2014-03-13 20:37:00 HD Request # 3 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-13 19:20:55. Record interval: 0 | 2014-03-13 20:37:00 HD Request # 3 - Decompressing data. | 2014-03-13 20:37:00 HD Request # 3 - Receiving Intraday data for RJM14 starting at 2014-03-13 20:20:55 | 2014-03-13 20:37:00 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-03-13 20:21:03 | 2014-03-13 20:37:00 The network socket for historical data has been closed. | 2014-03-13 20:37:00 HD Request # 3 - Received 58 records from 2014-03-13 20:20:55 to 2014-03-13 20:21:57 (62.0 seconds) and wrote 53 records for RJM14 | 2014-03-13 20:37:00 HD Request # 3 - Intraday download COMPLETE for RJM14 | 2014-03-13 20:37:00 Real-time Intraday chart data file updates started for RJM14 | 2014-03-13 20:37:00 Current selected Data/Trading service: SC Exchange Data | 2014-03-13 20:37:19 Requesting data files from remote instance: NQ-201406-GLOBEX.scid | 2014-03-13 20:37:36 |
 selecting market for R connection 1.jpg / V - Attached On 2014-03-13 20:46:29 UTC - Size: 422.73 KB - 420 views selecting market for R connection 2.jpg / V - Attached On 2014-03-13 20:46:38 UTC - Size: 418.25 KB - 396 views selecting market for R connection 3 missing NQ Globex.jpg / V - Attached On 2014-03-13 20:46:44 UTC - Size: 462.5 KB - 423 views selecting market for R connection 4 NO Globex only EUREX and.jpg / V - Attached On 2014-03-13 20:46:53 UTC - Size: 484.28 KB - 346 views Attachment Deleted. |
| [2014-03-13 21:21:42] |
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First, we apologize for the confusion. Although you had activated the CME exchange, it was not actually active on the backend. We fixed that. Reconnect to the Interactive Brokers data feed with the commands on the File menu. The CME exchange can only be accessed within Interactive Brokers. Other instances/copies of Sierra Chart outside of Interactive Brokers, can access the data by sharing, which you are familiar with. At this time you will get the streaming real-time data. When you see the [M] after the symbol, the data definitely comes from the Sierra Chart data feed. If you have any further questions, to make this easy it would be best to first focus just on one particular symbol you are having trouble with and then we will work to help you with that and then you should then be able to understand how to work with other symbols. Once we understood that you are getting "symbol is unknown", that led us to realize that there was a problem with the configuration on the backend. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-13 21:22:38
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| [2014-03-13 22:29:27] |
| User99576 - Posts: 7 |
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Thanks, it works at real time
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