Support Board
Date/Time: Mon, 25 Nov 2024 22:46:20 +0000
Post From: unable to set up sharing data between copies of SC - missing NQ symbol
| [2014-03-13 21:21:42] |
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First, we apologize for the confusion. Although you had activated the CME exchange, it was not actually active on the backend. We fixed that. Reconnect to the Interactive Brokers data feed with the commands on the File menu. The CME exchange can only be accessed within Interactive Brokers. Other instances/copies of Sierra Chart outside of Interactive Brokers, can access the data by sharing, which you are familiar with. At this time you will get the streaming real-time data. When you see the [M] after the symbol, the data definitely comes from the Sierra Chart data feed. If you have any further questions, to make this easy it would be best to first focus just on one particular symbol you are having trouble with and then we will work to help you with that and then you should then be able to understand how to work with other symbols. Once we understood that you are getting "symbol is unknown", that led us to realize that there was a problem with the configuration on the backend. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-13 21:22:38
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