Support Board
Date/Time: Wed, 26 Feb 2025 21:33:23 +0000
GENERAL INQUIRY
View Count: 388
| [2021-05-30 17:53:03] |
| User200064 - Posts: 31 |
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Hi support, I have an account with AMP. My account balance is now below $100 USD. Since the balance is low, AMP disabled my account until the balance is back at $100 USD or more. For the past couple of days, I've been using the internal Trade Simulation Mode with real time data from Denali. I'm not prepared to transfer more funds to AMP just yet, I'm not trading well. My Sierra Chart package and Denali are still active and set for renewal mid June, however, the Exchange Fee payment is due now. This is my question: if I pay the Exchange Fee, will I still be able to trade with real time data using the Trade Simulation Mode, even though AMP disabled my account due to low balance? NOTE: I have been using the internal Trade Simulation Mode and not the Simulated Trading Service. Thank you in advance for your help |
| [2021-05-30 22:33:52] |
| Sierra_Chart Engineering - Posts: 18571 |
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if I pay the Exchange Fee, will I still be able to trade with real time data using the Trade Simulation Mode, even though AMP disabled my account due to low balance? Yes you can until:Verified trading account ending date: 2021-06-23
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-30 23:37:47] |
| User200064 - Posts: 31 |
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Thank you for getting back to me. After 2021-06-23, what would I need to do to continue trading?
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| [2021-05-31 01:41:31] |
| Sierra_Chart Engineering - Posts: 18571 |
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You would need to add money to your AMP trading account to make sure it is at least 100 USD.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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