Support Board
Date/Time: Wed, 26 Feb 2025 06:01:49 +0000
Switch data feed from Equities to ES/NQ/MBT
View Count: 847
| [2021-05-02 19:10:42] |
| User704247 - Posts: 63 |
|
Hello Team, I am currently setup for these packages: - Package 5: $36.00 - Sierra Chart Exchange Data Feed: $25.00 - U.S. Equities exchange fee: $10.50 I would like to discontinue access to "U.S. Equities exchange" and switch to accessing ES/NQ/MBT (micro bitcoin) Please advise the steps. |
| [2021-05-02 21:23:56] |
| John - SC Support - Posts: 38172 |
|
We see that you have disabled the Sierra Chart Exchange Data Feed, so you are good there. In order to enable the Denali Exchange Data Feed for the CME Group data, follow these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Note that you will have to decide which exchanges of the CME Group you want to activate. All 3 of the items you specify are on the CME Exchange, so if you need Market Depth for just those 3 symbols, then you would be best to activate the CME with Market Depth for nonprofessional Trading Accounts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-02 21:36:55] |
| User704247 - Posts: 63 |
|
Thanks for the instructions. I also intend to use Profile charts for ES/NQ/MBT. What do you I need to do keep it enabled? |
| [2021-05-02 21:52:50] |
| John - SC Support - Posts: 38172 |
|
We assume you are referencing Market Profiles (TPO Chart), in which case you need to make sure you stay on Package 5. Only the Advanced Packages offer the Market Profile. But, if you do not need Market Profile, but rather are referring to Volume by Price, then you could use package 3. Refer to the differences between Packages here: Description of Service Packages and Pricing: Packages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-03 15:42:17] |
| User704247 - Posts: 63 |
|
Per the instructions, I have opted for Package 11 - Advanced + Denali ($46) CME top of the book - $1.25 Please confirm if I need anything to else in order to access TPO charts for ES/NQ |
| [2021-05-03 16:35:09] |
| John - SC Support - Posts: 38172 |
|
You are good to go for TPO charts for ES and NQ.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-03 17:22:06] |
| User704247 - Posts: 63 |
|
I am seeing "Delayed" on the top right, just before Current price. How can I fix this?
|
| [2021-05-03 18:54:37] |
| John - SC Support - Posts: 38172 |
|
You still need to connect to your live, funded, futures trading account in order to verify that account for the non-professional CME exchange fees. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-03 19:17:50] |
| User704247 - Posts: 63 |
|
I followed all the steps and yet I am still "Delayed". Please advice
|
| [2021-05-03 19:50:41] |
| Sierra_Chart Engineering - Posts: 18565 |
|
What did you do exactly? Specifically what steps were followed. There was no recent connection to for example a system like CQG, if your account is with AMP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-03 19:50:56
|
| [2021-05-03 20:36:45] |
| User704247 - Posts: 63 |
|
My funded account is with AMP. At first, I selected CQG Web API but received a connection error message. The exact server message was "Username or password is incorrect". I didn't make any explicit changes. As a result, I switched to SC All Services |
| [2021-05-03 21:03:32] |
| John - SC Support - Posts: 38172 |
|
You need to be able to make a good connection to verify your account. The fact that you got an error that the Username or Password is incorrect means you did not connect to your CQG account through AMP. Therefore, you did not verify your account and you are still getting delayed data. You need to change to CQG and get a good connection. Make sure you have the right Username/Password entered when you make that connection. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-03 21:10:53] |
| User704247 - Posts: 63 |
|
How can I find what username/password is being used for making the connection? When I selected CQG Web API, SC tried to establish the connection without prompting user details from me. |
| [2021-05-03 21:22:29] |
| John - SC Support - Posts: 38172 |
|
It is under File >> Data/Trade Service Settings. Refer to the Setup Instructions for CQG here: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: