Support Board
Date/Time: Tue, 25 Feb 2025 17:02:28 +0000
Historical Data
View Count: 483
| [2021-04-14 16:12:45] |
| User417940 - Posts: 3 |
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Dear Sirs, since 3 days I cannot download the historical datas for F.US.ENQM21. What a kind of package version do I need to get the historical chart data. Thank you. |
| [2021-04-14 17:01:57] |
| John - SC Support - Posts: 38163 |
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You should not have any issue getting the historical data for any symbol traded on the CME Group, as you are setup to get your data from our Denali Exchange Data Feed. The main thing we can think that may be happening is that you are expecting data further back than the beginning of the contract period, but you are not using a Continuous Futures Contract. Refer to the following: Continuous Futures Contract Charts If it is not the continuous contract, then what exactly is the issue? Are you getting an error message, and if so what does it state? Are you just not able to get data back beyond a certain time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-16 14:45:16] |
| Sierra_Chart Engineering - Posts: 18564 |
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Also follow the instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services (Integration with Trading Services) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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