Support Board
Date/Time: Tue, 25 Feb 2025 14:25:40 +0000
Sierra Chart connection
View Count: 452
| [2021-04-12 19:17:30] |
| User130632 - Posts: 1 |
|
Hello, I know that rules have been changed and now payments for charts are doing directly to Sierra. qq I have an Infinity (TransAct) broker. How should I get Sierra Chart at that Broker? Should I ask the broker to set up Sierra for me on his platform or I should take Sierra directly from Sierra Platform? Regards Mirek |
| [2021-04-12 20:58:42] |
| John - SC Support - Posts: 38150 |
|
You can not get Sierra Chart from a broker any longer. So you need to get it from us, and then set it up to connect to the appropriate trading service. If you are connecting to TransAct, then you would go to File >> Data/Trade Service Settings and select TransAct WS in the Current Selected Service field. Then select the A button next to the setting and you will see the fields below show up for Username, Password, and Account Number. Enter that information and then you will be connected to TransAct. If you have been using a different service, then you would want to open your Chartbooks and select Edit >> Translate Symbols to Current Service in order to update the symbols to the TransAct symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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