Support Board
Date/Time: Tue, 25 Feb 2025 14:07:23 +0000
Hi , I have delay of 90 percent of the charts
View Count: 567
| [2021-04-12 17:37:04] |
| User955881 - Posts: 2 |
|
Hi , I have delay of 90 percent of the charts using footprint, I have activated 6 months service and exchange fees also Have tested your service with some index there is 10-15 min delay of all,ONLY GBP FOREX HAS NO DELAY CAN U HELPS ME IN TO FIX THAT YOURS SINCERELY NIKO Reading Internal Order ID file. | 2021-04-12 18:31:40.206 Reading Trade Orders file. | 2021-04-12 18:31:40.291 Reading Trade Positions file. | 2021-04-12 18:31:40.292 Reading Trade Account Data files. | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: 6BH21-CME | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: CLJ21-NYMEX | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: LCEN21 C1000.FUT_OPT.NYMEX | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: AWM21-CBOT | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: 6BM21-CME | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: 6BZ20-CME | 2021-04-12 18:31:40.292 Subscribing to symbol for symbol alert: 6BH21-CME | 2021-04-12 18:31:40.292 UDPListener (1580). Port 22904 | Listening on UDP port 22904. | 2021-04-12 18:31:40.309 Software version: 2247 64-bit | 2021-04-12 18:31:40.310 Primary Thread ID: 6296 | 2021-04-12 18:31:40.310 Usage end date: 2021-10-29 | 2021-04-12 18:31:40.310 Enabled for: Advanced Features 2. | 2021-04-12 18:31:40.310 Enabled for: Sierra Chart Historical Data Service. | 2021-04-12 18:31:40.310 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-04-12 18:31:40.310 Enabled for: Delayed Denali Exchange Data Feed. | 2021-04-12 18:31:40.310 Enabled for exchange2: CME (Trading Account Required) | 2021-04-12 18:31:40.310 Enabled for exchange2: CBOT (Trading Account Required) | 2021-04-12 18:31:40.310 Enabled for exchange2: COMEX (Trading Account Required) | 2021-04-12 18:31:40.310 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-04-12 18:31:40.310 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-04-12 18:31:40.310 Current selected Data/Trading service: SC Data - All Services | 2021-04-12 18:31:40.310 Custom symbol settings values: enabled | 2021-04-12 18:31:40.310 Chart Update Interval: 500 | 2021-04-12 18:31:40.310 Intraday Data Storage Time Unit: 1 | 2021-04-12 18:31:40.310 Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2021-04-12 18:31:40.310 2021-04-12 15:31:40 Local computer time in UTC | 2021-04-12 18:31:40.310 2021-04-12 18:31:40 Local computer time in SC Time Zone | 2021-04-12 18:31:40.310 2021-04-12 15:31:40 Server time in UTC | 2021-04-12 18:31:40.310 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-04-12 18:31:40.310 Program path: C:\SierraChart\ | 2021-04-12 18:31:40.310 Data Files path: C:\SierraChart\Data\ | 2021-04-12 18:31:40.310 OS Version Number: 10.0 | 2021-04-12 18:31:40.310 Locale Setting: C | 2021-04-12 18:31:40.310 DLLs: UserContributedStudies_64.dll | 2021-04-12 18:31:40.310 Allowed protected custom studies: | 2021-04-12 18:31:40.310 Created the DTC Protocol server. | 2021-04-12 18:31:40.330 DTC Protocol Server listening on port 11099. | 2021-04-12 18:31:40.331 Created the DTC Protocol historical data server. | 2021-04-12 18:31:40.331 HD Server Manager | Listening on port 11098 | 2021-04-12 18:31:40.332 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-04-12 18:31:40.332 Mapping 6BH21-CME to 6BH21. Service code: cme | 2021-04-12 18:31:40.346 Mapping CLJ21-NYMEX to CLJ21. Service code: nymex | 2021-04-12 18:31:40.346 Using -BID_ASK_TRADE_SYNC recording mode for LCEN21 C1000.FUT_OPT.NYMEX | 2021-04-12 18:31:40.346 Mapping LCEN21 C1000.FUT_OPT.NYMEX to LCEN21 C1000.FUT_OPT.NYMEX. Service code: nymex | 2021-04-12 18:31:40.346 Mapping 6BM21-CME to 6BM21. Service code: cme | 2021-04-12 18:31:40.347 Mapping 6BZ20-CME to 6BZ20. Service code: cme | 2021-04-12 18:31:40.347 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-04-12 18:31:40.365 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-04-12 18:31:40.427 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-04-12 18:31:40.427 Received 5 login tokens. | 2021-04-12 18:31:40.611 Symbol settings MD5 received. Request ID: 1. | 2021-04-12 18:31:41.023 Symbol settings are up-to-date for scdataallservices. | 2021-04-12 18:31:41.023 SC Data - All Services | Connected to server complete. | 2021-04-12 18:31:46.612 Triggering next historical data download in queue. | 2021-04-12 18:31:46.614 Triggering next historical data download in queue. | 2021-04-12 18:31:46.614 Triggering next historical data download in queue. | 2021-04-12 18:31:46.614 Triggering next historical data download in queue. | 2021-04-12 18:31:46.614 Subscribing to symbol for symbol alert. 6BH21-CME | 2021-04-12 18:31:46.614 Mapping 6BH21-CME to 6BH21. Service code: cme | 2021-04-12 18:31:46.614 SC DTC Delayed Exchange Data | Starting real-time market data updates for: 6BH21-CME (6BH21). ID: 1 Service code: cme | 2021-04-12 18:31:46.614 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2021-04-12 18:31:46.614 SC DTC Delayed Exchange Data | Requesting security definition data for: 6BH21-CME (6BH21). ID: 1 | 2021-04-12 18:31:46.615 Subscribing to symbol for symbol alert. CLJ21-NYMEX | 2021-04-12 18:31:46.615 Mapping CLJ21-NYMEX to CLJ21. Service code: nymex | 2021-04-12 18:31:46.615 SC DTC Delayed Exchange Data | Starting real-time market data updates for: CLJ21-NYMEX (CLJ21). ID: 2 Service code: nymex | 2021-04-12 18:31:46.615 SC DTC Delayed Exchange Data | Requesting security definition data for: CLJ21-NYMEX (CLJ21). ID: 2 | 2021-04-12 18:31:46.615 Subscribing to symbol for symbol alert. LCEN21 C1000.FUT_OPT.NYMEX | 2021-04-12 18:31:46.615 Using -BID_ASK_TRADE_SYNC recording mode for LCEN21 C1000.FUT_OPT.NYMEX | 2021-04-12 18:31:46.615 Mapping LCEN21 C1000.FUT_OPT.NYMEX to LCEN21 C1000.FUT_OPT.NYMEX. Service code: nymex | 2021-04-12 18:31:46.615 DTC Client socket (1) | Creating socket. | 2021-04-12 18:31:46.616 SC DTC Delayed Exchange Data | Starting real-time market data updates for: LCEN21 C1000.FUT_OPT.NYMEX (LCEN21 C1000.FUT_OPT.NYMEX). ID: 3 Service code: nymex | 2021-04-12 18:31:46.616 SC DTC Delayed Exchange Data | Requesting security definition data for: LCEN21 C1000.FUT_OPT.NYMEX (LCEN21 C1000.FUT_OPT.NYMEX). ID: 3 | 2021-04-12 18:31:46.616 Subscribing to symbol for symbol alert. AWM21-CBOT | 2021-04-12 18:31:46.616 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-04-12 18:31:46.616 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2021-04-12 18:31:46.616 SC Data - All Services | Starting real-time market data updates for: AWM21-CBOT. ID: 4 | 2021-04-12 18:31:46.616 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: AWM21-CBOT | 2021-04-12 18:31:46.616 SC Data - All Services | Requesting security definition data for: AWM21-CBOT. ID: 4 | 2021-04-12 18:31:46.616 Subscribing to symbol for symbol alert. 6BM21-CME | 2021-04-12 18:31:46.616 Mapping 6BM21-CME to 6BM21. Service code: cme | 2021-04-12 18:31:46.616 SC DTC Delayed Exchange Data | Starting real-time market data updates for: 6BM21-CME (6BM21). ID: 5 Service code: cme | 2021-04-12 18:31:46.616 SC DTC Delayed Exchange Data | Requesting security definition data for: 6BM21-CME (6BM21). ID: 5 | 2021-04-12 18:31:46.617 Subscribing to symbol for symbol alert. 6BZ20-CME | 2021-04-12 18:31:46.617 Mapping 6BZ20-CME to 6BZ20. Service code: cme | 2021-04-12 18:31:46.617 SC DTC Delayed Exchange Data | Starting real-time market data updates for: 6BZ20-CME (6BZ20). ID: 6 Service code: cme | 2021-04-12 18:31:46.617 SC DTC Delayed Exchange Data | Requesting security definition data for: 6BZ20-CME (6BZ20). ID: 6 | 2021-04-12 18:31:46.617 Subscribing to symbol for symbol alert. 6BH21-CME | 2021-04-12 18:31:46.617 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-04-12 18:31:46.621 No download requests in the queue to start downloads for. | 2021-04-12 18:31:46.621 No download requests in the queue to start downloads for. | 2021-04-12 18:31:46.621 No download requests in the queue to start downloads for. | 2021-04-12 18:31:46.621 No download requests in the queue to start downloads for. | 2021-04-12 18:31:46.621 SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-04-12 18:31:46.754 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-04-12 18:31:46.754 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: high | 2021-04-12 18:31:46.754 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-04-12 18:31:46.929 SC DTC Delayed Exchange Data | Sending logon request message. | 2021-04-12 18:31:46.929 SC DTC Delayed Exchange Data | Received logon response. | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Successfully connected. | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Trading is not supported. | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: 6BH21-CME -> 6BH21 | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: 6BM21-CME -> 6BM21 | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: 6BZ20-CME -> 6BZ20 | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: CLJ21-NYMEX -> CLJ21 | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: LCEN21 C1000.FUT_OPT.NYMEX -> LCEN21 C1000.FUT_OPT.NYMEX | 2021-04-12 18:31:47.758 SC DTC Delayed Exchange Data | Real-time data for symbol 6BH21-CME is currently unavailable. | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Received security definition for symbol 6BH21-CME | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Received security definition for symbol 6BM21-CME | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Real-time data for symbol 6BZ20-CME is currently unavailable. | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Received security definition for symbol 6BZ20-CME | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Real-time data for symbol CLJ21-NYMEX is currently unavailable. | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Received security definition for symbol CLJ21-NYMEX | 2021-04-12 18:31:48.587 SC DTC Delayed Exchange Data | Received security definition for symbol LCEN21 C1000.FUT_OPT.NYMEX | 2021-04-12 18:31:48.587 MYMM21-CBOT Renko 9t #1 | Reloading chart. | 2021-04-12 18:32:28.928 FDAXM21-EUREX Renko 9t #2 | Reloading chart. | 2021-04-12 18:32:28.952 FDAXM21-EUREX Renko 9t #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-04-12 18:32:28.998 MYMM21-CBOT Renko 9t #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-04-12 18:32:29.025 Mapping MYMM21-CBOT to MYMM21. Service code: cbot | 2021-04-12 18:32:29.930 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MYMM21-CBOT (MYMM21). ID: 7 Service code: cbot | 2021-04-12 18:32:29.930 SC DTC Delayed Exchange Data | Requesting security definition data for: MYMM21-CBOT (MYMM21). ID: 7 | 2021-04-12 18:32:29.930 Starting DelayedDownloadMonitoringTimer | 2021-04-12 18:32:29.930 Starting HDTimeoutTimer | 2021-04-12 18:32:29.930 Added historical Intraday data request for MYMM21-CBOT to the queue. | 2021-04-12 18:32:29.931 Intraday data recording state for symbol MYMM21-CBOT is set to download 'Pending'. | 2021-04-12 18:32:29.931 Triggering next historical data download in queue. | 2021-04-12 18:32:29.931 Delaying start of download for MYMM21-CBOT | 2021-04-12 18:32:29.933 Mapping FDAXM21-EUREX to FDAX202106_FUT_EUREX. Service code: eurex | 2021-04-12 18:32:29.946 SC DTC Delayed Exchange Data | Starting real-time market data updates for: FDAXM21-EUREX (FDAX202106_FUT_EUREX). ID: 8 Service code: eurex | 2021-04-12 18:32:29.946 SC DTC Delayed Exchange Data | Connecting to the server ds14.sierracharts.com. Port 10044 | 2021-04-12 18:32:29.946 SC DTC Delayed Exchange Data | Requesting security definition data for: FDAXM21-EUREX (FDAX202106_FUT_EUREX). ID: 8 | 2021-04-12 18:32:29.946 Added historical Intraday data request for FDAXM21-EUREX to the queue. | 2021-04-12 18:32:29.947 Intraday data recording state for symbol FDAXM21-EUREX is set to download 'Pending'. | 2021-04-12 18:32:29.947 DTC Client socket (2) | Creating socket. | 2021-04-12 18:32:29.947 Triggering next historical data download in queue. | 2021-04-12 18:32:29.947 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-04-12 18:32:29.947 DTC Client socket (2) | Connecting to IP: 157.90.1.40. | 2021-04-12 18:32:29.947 SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-04-12 18:32:30.007 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-04-12 18:32:30.007 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: high | 2021-04-12 18:32:30.007 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-04-12 18:32:30.071 SC DTC Delayed Exchange Data | Sending logon request message. | 2021-04-12 18:32:30.071 SC DTC Delayed Exchange Data | Received security definition for symbol MYMM21-CBOT | 2021-04-12 18:32:30.466 SC DTC Delayed Exchange Data | Received logon response. | 2021-04-12 18:32:30.821 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-04-12 18:32:30.821 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-04-12 18:32:30.821 SC DTC Delayed Exchange Data | Successfully connected. | 2021-04-12 18:32:30.821 SC DTC Delayed Exchange Data | Trading is not supported. | 2021-04-12 18:32:30.821 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: FDAXM21-EUREX -> FDAX202106_FUT_EUREX | 2021-04-12 18:32:30.821 SC DTC Delayed Exchange Data | Received security definition for symbol FDAXM21-EUREX | 2021-04-12 18:32:31.571 HD Request # 1 | Downloading Intraday chart data for MYMM21-CBOT to the file MYMM21-CBOT.scid. Service: cbot | 2021-04-12 18:32:35.928 HD Request # 1 | Download start date-time: 2021-04-12 18:21:16.000000. File last date-time: 2021-04-12 18:21:16.000000 | 2021-04-12 18:32:35.930 HD Request # 1 | Using server: ds21.sierracharts.com port 10150 | 2021-04-12 18:32:35.930 Socket (3) | Creating socket. | 2021-04-12 18:32:35.930 Socket (3) | New receive buffer size: 5242880 | 2021-04-12 18:32:35.930 Socket (3) | Connecting to IP: 216.1.90.129. | 2021-04-12 18:32:35.930 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-04-12 18:32:36.208 HD Request # 1 | Sending historical data logon request message. | 2021-04-12 18:32:36.208 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-04-12 18:21:16. Record interval: 1. Symbol: MYMM21 | 2021-04-12 18:32:36.793 HD Request # 1 | Decompressing data. | 2021-04-12 18:32:36.929 HD Request # 1 | Receiving Intraday data for MYMM21-CBOT starting at 2021-04-12 18:21:16.160000 | 2021-04-12 18:32:36.930 Socket (3) | CloseSocket call. | 2021-04-12 18:32:36.931 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-04-12 18:32:36.931 Historical data download thread signaled to stop. | 2021-04-12 18:32:36.932 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-04-12 18:21:16.160000 | 2021-04-12 18:32:36.932 HD Request # 1 | Received 38 records from 2021-04-12 18:21:16.160000 to 2021-04-12 18:22:33.368000 (77.2 seconds) and wrote 38 records for MYMM21-CBOT | 2021-04-12 18:32:36.932 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2021-04-12 15:22:33.368000 | 2021-04-12 18:32:36.949 HD Request # 1 | Completion time: 1s | 2021-04-12 18:32:36.949 HD Request # 1 | Intraday data download complete for MYMM21-CBOT. Unique request ID: 1 | 2021-04-12 18:32:36.949 Removing historical data download ID 1. | 2021-04-12 18:32:36.949 Real-time Intraday chart data file updates started for MYMM21-CBOT | 2021-04-12 18:32:36.949 Opened cached Intraday file: C:\SierraChart\Data\MYMM21-CBOT.scid. Thread ID: 6296 | 2021-04-12 18:32:36.950 Intraday chart data file opened for MYMM21-CBOT | 2021-04-12 18:32:36.950 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-04-12 18:32:36.950 Triggering next historical data download in queue. | 2021-04-12 18:32:36.950 HD Request # 2 | Downloading Intraday chart data for FDAXM21-EUREX to the file FDAXM21-EUREX.scid. Service: eurex | 2021-04-12 18:32:36.950 HD Request # 2 | Download start date-time: 2021-04-12 18:16:24.000000. File last date-time: 2021-04-12 18:16:24.000000 | 2021-04-12 18:32:36.951 HD Request # 2 | Using server: ds14.sierracharts.com port 10149 | 2021-04-12 18:32:36.952 Socket (4) | Creating socket. | 2021-04-12 18:32:36.952 Socket (4) | New receive buffer size: 5242880 | 2021-04-12 18:32:36.952 Socket (4) | Connecting to IP: 157.90.1.40. | 2021-04-12 18:32:36.952 Socket (3) | Socket gracefully closed by remote side. | 2021-04-12 18:32:37.070 Socket (3) | Closed. | 2021-04-12 18:32:37.071 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-04-12 18:32:37.073 HD Request # 2 | Sending historical data logon request message. | 2021-04-12 18:32:37.073 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-04-12 18:16:24. Record interval: 1. Symbol: FDAX202106_FUT_EUREX | 2021-04-12 18:32:37.145 HD Request # 2 | Decompressing data. | 2021-04-12 18:32:37.208 HD Request # 2 | Receiving Intraday data for FDAXM21-EUREX starting at 2021-04-12 18:16:24.218000 | 2021-04-12 18:32:37.209 Socket (4) | CloseSocket call. | 2021-04-12 18:32:37.210 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-04-12 18:32:37.210 Historical data download thread signaled to stop. | 2021-04-12 18:32:37.210 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-04-12 18:16:24.218000 | 2021-04-12 18:32:37.210 HD Request # 2 | Received 27 records from 2021-04-12 18:16:24.218000 to 2021-04-12 18:17:29.000000 (64.8 seconds) and wrote 27 records for FDAXM21-EUREX | 2021-04-12 18:32:37.211 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-04-12 15:17:29.000000 | 2021-04-12 18:32:37.223 HD Request # 2 | Completion time: 1s | 2021-04-12 18:32:37.224 HD Request # 2 | Intraday data download complete for FDAXM21-EUREX. Unique request ID: 2 | 2021-04-12 18:32:37.224 Removing historical data download ID 2. | 2021-04-12 18:32:37.224 Real-time Intraday chart data file updates started for FDAXM21-EUREX | 2021-04-12 18:32:37.224 Opened cached Intraday file: C:\SierraChart\Data\FDAXM21-EUREX.scid. Thread ID: 6296 | 2021-04-12 18:32:37.224 Intraday chart data file opened for FDAXM21-EUREX | 2021-04-12 18:32:37.225 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-04-12 18:32:37.225 Triggering next historical data download in queue. | 2021-04-12 18:32:37.225 No download requests in the queue to start downloads for. | 2021-04-12 18:32:37.225 Socket (4) | Socket gracefully closed by remote side. | 2021-04-12 18:32:37.268 Socket (4) | Closed. | 2021-04-12 18:32:37.268 |
| [2021-04-12 20:10:39] |
| John - SC Support - Posts: 38150 |
|
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You also have not properly filled out your Denali Exchange Data Feed Agreements for the CME Group. You will find these here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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