Support Board
Date/Time: Tue, 25 Feb 2025 04:47:09 +0000
Direct pay to SC -- Confusion on accounts
View Count: 461
| [2021-03-30 17:28:30] |
| User914582 - Posts: 3 |
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So I was a part of the users at AMP whose accounts for routing were transferred from TT to CQG. At that time, I was given a new account number, which is currently different than the one I am posting here on the SC support board. My question is if I make a payment through my current SC account, will that ensure that my payment is linked to my AMP account. I don't recall getting a new login for SC as well. Thank you, Sean |
| [2021-03-30 18:17:21] |
| John - SC Support - Posts: 38150 |
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You should NOT have received a new Sierra Chart account. It looks like you have already setup your Sierra Chart software to connect to CQG. So all you need to do is make sure you have enough funds in your Sierra Chart account by selecting "Help >> Add Usage Credit" from within Sierra Chart. This will automatically log you in to the Sierra Chart website using the Account Name and Password with which you have logged into Sierra Chart and take you to the payments page. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-31 11:58:33] |
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You just need to make a payment on this same Sierra Chart Account you have logged into the Support Board with. That is the right Sierra Chart account to be using. Instructions are here: Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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