Support Board
Date/Time: Mon, 24 Feb 2025 18:04:51 +0000
Problem with the data on my charts.
View Count: 427
| [2021-03-15 16:31:38] |
| Cedlam - Posts: 14 |
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I don't have all of the data on all of my charts. I signed up for an 11 $ 46 package on Friday but don't have a funded trading account. I think I made a mistake. So this morning I wanted to go back and take the $ 5 package back to $ 36. I no longer know what to choose in Data / Trade Service Settings. I updated Sierra but it hasn't changed. Thank you for wanting to help me. Cedric |
| [2021-03-15 17:40:39] |
| John - SC Support - Posts: 38137 |
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At this point, since you are on Package 5, you would only be getting Real-Time data for Forex and CFDs and you would be getting Delayed Streaming Data for the CME Group and EUREX. All other data would be delayed historical data. Let us know if you are not getting the data as specified above. If not, then tell us one symbol for which you are having an issue and the particular problem you are having. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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