Login Page - Create Account

Support Board


Date/Time: Mon, 24 Feb 2025 19:06:58 +0000



New version chart problems

View Count: 543

[2021-03-15 15:29:33]
User276030 - Posts: 2
I was forced to update my Sierra charts version this morning. Now some of my main charts are missing several indicators (which still appear in the studies box), and the times on the bottom axis are all zeros. Other charts are all fine, but two timeframe charts for ESM1 are missing these data
[2021-03-15 16:19:46]
User276030 - Posts: 2
Where do i find an answer to my question?
[2021-03-18 13:50:06]
Sierra Chart Engineering - Posts: 104368
We apologize for the delayed response. This was marked as a User Discussion and overlooked.

You will need to have the studies you are using rebuilt for the current versions of Sierra Chart. Refer to:
How to Build an Advanced Custom Study from Source Code

This is the cause of the problem with the timescale. For now run in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-18 13:50:23

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account