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Date/Time: Mon, 24 Feb 2025 19:40:43 +0000



Post From: New version chart problems

[2021-03-18 13:50:06]
Sierra Chart Engineering - Posts: 104368
We apologize for the delayed response. This was marked as a User Discussion and overlooked.

You will need to have the studies you are using rebuilt for the current versions of Sierra Chart. Refer to:
How to Build an Advanced Custom Study from Source Code

This is the cause of the problem with the timescale. For now run in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-18 13:50:23