Support Board
Date/Time: Tue, 25 Feb 2025 10:14:08 +0000
Trading Evaluator
View Count: 846
| [2021-03-10 04:05:16] |
| User136094 - Posts: 5 |
|
I have set up accts for the delayed and real time eval server sim services..I cant seem to get it to operate , the real time wont move price, and the delayed, wont accept trades... |
| [2021-03-10 15:52:26] |
| John - SC Support - Posts: 38150 |
|
In order to use the Real-Time Simulated Futures Trading Service, you would need to be getting Real-Time data from us. You are not setup for this, which is why you would not be getting any data when you select the Real-Time service. For the Delayed service, you should be fine. Just make sure you are selecting the "Trading Evaluator - Delayed" Service in the Data/Trade Service Settings Window. If you are still having an issue placing trades with the Delayed Trading Evaluator - then after you place a trade open the Trade >> Trade Service Log and copy the information in there to this post for us to review. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-12 02:58:37
|
| [2021-03-10 21:38:39] |
| User136094 - Posts: 5 |
|
you can close the ticket..Trade eval now works with Denali ..
|
| [2021-04-05 23:32:23] |
| User455926 - Posts: 1 |
|
Hi, I am facing the same issue. I have setup the sim account and I still don't see the real time futures data. |
| [2021-04-06 14:15:37] |
| John - SC Support - Posts: 38150 |
|
User455926: You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: