Support Board
Date/Time: Wed, 26 Feb 2025 06:44:24 +0000
Data Feed for nasdaq Emini
View Count: 827
| [2021-02-15 16:11:05] |
| User987018 - Posts: 7 |
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Trying to contact to Bitmex Charting and Trading. Unfortunately unsuccessful. Trying to receive Real/time data from Denali Exchange Data Feed. Still my account shows delyaed data, also can not see studies Number bars *somehow disappeared from chart. Your help is appreciated. |
| [2021-02-15 17:09:25] |
| John - SC Support - Posts: 38172 |
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You should be receiving the data for Bitmex. What symbol are you trying to open? -------------------------- With regards to the Denali Exchange Data Feed, your Agreements have been rejected as you are indicating that you are a Non-Professional, but you are not entering your trading account information. Additionally, you have activated a Non-Professional exchange, but you have not connected to a trading account yet. Refer to the following information for why you need to have a trading account in order to qualify for the Non-Professional exchange fees for the CME: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have a trading account, then we recommend the following service to get an account for a minimum cash outlay: Easy Solution to CME Funded Trading Account Requirement ------------------------------ With regards to the Numbers Bars, we would need more information. What exactly do you mean by "disappearing"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 17:20:41] |
| User987018 - Posts: 7 |
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Trying to open nasdaq emini. MNQH21-CME. So once my Agreements have been accepted, I am able to get Live Data Feed with Nasdaq Emini Futures?Hopefully I have enough subscriptions subscribed for this service already? Numbers bar have returned, do not know reason why they where disappeared. In another Support Ticket I just sended an information about my Futures account - number and Brokername. |
| [2021-02-15 18:07:19] |
| John - SC Support - Posts: 38172 |
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Do you have an account with a Futures Broker? If so, what trading service are you using with them?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 18:14:47] |
| User987018 - Posts: 7 |
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Yes, I do. Broker name www.proteyfx.com I am trading Nasdaq100 Emini contracts (Forex, Futures, Commodities, Indices) Rasmus |
| [2021-02-15 18:21:27] |
| John - SC Support - Posts: 38172 |
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Do you know if they are using CQG or TT for their actual futures trading provider? Or if they use their own connection to the exchanges? As part of the process to validate your account for the CME Group, we ask that you connect your Sierra Chart to that account at least once a month. We then use that connection in order to validate that you have the account electronically. As such, we need for your broker to have support for either CQG or TT in order to for us to be able to make that connection. Let us know what you find out in this regard and we can direct you from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 18:45:35] |
| User987018 - Posts: 7 |
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Ok. I am trying to find this out, waiting an answer from them. What is second option to get live feed? What option I need to subscribe if I can not find out about proteyFX futurues provider? Rasmus |
| [2021-02-15 19:42:58] |
| John - SC Support - Posts: 38172 |
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As we mentioned above, we recommend the following service that will qualify as a futures trading account for the CME Group: Easy Solution to CME Funded Trading Account Requirement Otherwise, you would have to pay the professional fees. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-20 07:45:54] |
| User987018 - Posts: 7 |
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Hello After failing to comply as a nonprofessional, I want to know exactly step by step what services I need to activate more (after Package 10 or 11?) to see Nasdaq 100 Emini (MNQH21-CME) asset real time data orderflow with number bars?? I see option `CME, For professionals and users without a trading account costs 109.20 USD / month CME, GBLX` - what is this for? and #2 option `CME E-mini, For professionals and users without a trading account Symbols: GBLX* that costs 62 USD, however after hitting Activate link I receive error message `Failed to activate the 'CME E-mini, For professionals and users without a trading account' exchange.The Data Feed is not enabled on the account.` Which one to use for Nasdaq100?? It has been a struggle to orientate in services. I want to clarify of not overpaying for services(that I have previously done), I am asking Your help - Do I need to activate Package 10 - Standard - Denali data Feed / 36 USD or 11 Advanced - Denali Auto Feed / 46 USD ONLY, the other packages 3 and 5 are not good right to see number bars. The difference between 10 and 11, is 11 shows number bar info, 10 does not? Your answer is overrated! look forward, Rasmus |
| [2021-03-22 13:56:08] |
| John - SC Support - Posts: 38172 |
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We see that you have filled out the agreements and activated the exchange. Therefore, it looks like you do not need any further help.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-18 05:22:37] |
| User987018 - Posts: 7 |
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Thank you! I am about to activate Crude Oil WTI Service in real time data. For this I need *NYMEX, For professionals and users without a trading account Symbols: NYMEX, NYMI* / price 115 USD - Is this correct? R |
| [2021-04-18 05:51:03] |
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Yes that is the correct one and unfortunately that is the cost if you do not have a funded trading account. Also refer to: Easy Solution to CME Funded Trading Account Requirement Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-04 12:54:39] |
| User987018 - Posts: 7 |
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Hello! I have not used services for a full month yet, when I need to renew them again? About two weeks have passed from last time when I purchased Denali exchange Services for Crude Oil, Nasadq - system now again asks to renew them!?? Why is this? Rasmus |
| [2021-05-04 15:16:43] |
| John - SC Support - Posts: 38172 |
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The exchanges are billed on a calendar month basis and they do not pro-rate them. Therefore they renew on the first day of each month, and when you activated them in the middle of the month last month, you still had to pay the full amount for the remaining amount of time in the month.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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