Support Board
Date/Time: Thu, 13 Feb 2025 22:34:54 +0000
need help connecting my cqg account
View Count: 558
| [2020-12-18 19:53:01] |
| User208537 - Posts: 3 |
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Edited on 2020-12-18 19:13:00 [1] 2020-12-18 19:10:42 UTC | Username : AC133079 | | Status : Open hello i am trying login on the charts and it keeps saying wrong username and password even though im typing the correct info in btw amp is my broker any help would be greatly appreciated |
| [2020-12-18 20:28:09] |
| John - SC Support - Posts: 37947 |
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It looks like you are able to log into the Sierra Chart software. If you are having a problem connecting to your CQG account, then the only help we can provide is to make sure your Username and Password are correct in Data/Trade Service Settings. If those are not working then you would need to verify the information with your broker and possibly update your password. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-18 20:31:09] |
| User208537 - Posts: 3 |
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yes i am able to do the first login when you open sierra it wont let me connect my data from cqg for the initial login im using the account and password provided by amp brokers thanks |
| [2020-12-21 05:53:26] |
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Regarding this, refer to this section: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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