Support Board
Date/Time: Mon, 25 Nov 2024 16:23:05 +0000
[Locked] - Reg : ACSIL custom chart study
View Count: 1248
| [2014-02-11 21:00:12] |
| User79527 - Posts: 2 |
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I had written a code for the Custom study for the .cpp. It is for the Delta Divergence. But I get a problem here. The cpp code comes 4 times in the list and I am not able to determine which one to be applied for the chart?. why four times cpp code?. the code crashes and if it is , then where we can locate the Crash logs? Thank you, regards, MVS |
| [2014-02-13 08:51:10] |
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To understand what you are describing about four times the list, we need to see an image of the Add Custom Study window showing what you are referring to. You can attach it by following these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile In regards to the crash problem, that would be a bug in your own code. You need to perform step-by-step debugging to isolate the problem: https://www.sierrachart.com/index.php?l=doc/doc_DebuggingDLLs.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-14 06:45:40] |
| User79527 - Posts: 2 |
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This had been resolved, not by even shutting down sierra chart. But doing shutdown of the machine and rebooting.
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| [2014-02-14 17:20:32] |
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The way you describe it this indicates a problem with your computer system. And at this point, we recommend that you discontinue use of Sierra Chart. We will not be responding to you further on these subjects. All you are doing is finding problems with your own code, procedures, system or external programs and blaming them on us. This is only wasting our time. Please discontinue use of Sierra Chart and go elsewhere. You are most welcome to post any kind of negative comments you want about Sierra Chart, elsewhere. Those are your own personal views. Not ours. We are not concerned in the least with what you have to say. (For the record, this particular user contacted us through other means, and was finding problems with their own code, procedures, system or external programs and thought there is a bug in Sierra Chart, and unless we fixed these alleged bugs, which are their own, they would post their "recommendations" on other forums. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-14 17:29:48
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