Support Board
Date/Time: Wed, 12 Feb 2025 07:07:49 +0000
SC Installed but WONT RUN!
View Count: 548
| [2020-10-06 13:07:29] |
| User569200 - Posts: 2 |
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Hi I have installed sierra chart successfully but when i click on the shortcut it doesnt do anything. I tried going to the installation folder (C\:SierrChart) and run the exe file and still nothing happens. I have a 32 bit system so running 64 bit exe is pointless. I have sent the log to support. The problem i see at the end of the log "Create shortcut: Save error". My name is Michelle and my email is sugar99@dr.com I would love to try this program out ASAP as my friend recommended it as the best for trading futures. I have attached a screenshot to show you more information. Thank you |
 SC schortcut with no logo.PNG / V - Attached On 2020-10-06 13:07:08 UTC - Size: 30.25 KB - 184 views |
| [2020-10-06 13:40:20] |
| Ackin - Posts: 1865 |
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"I have a 32 bit system so running 64 bit exe is pointless." What Is New 2177 Release Date: 2020-10-03 The 32-bit version of Sierra Chart is not included with this release. Running SierraChart.exe will start the 64-bit version instead. Try install the previous version from the installer Software Download: Software Rollback Procedure If the problem persists, check the free disk space, and then do the following link: Error Messages Error Messages When Opening Files Date Time Of Last Edit: 2020-10-06 14:28:15
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| [2020-10-06 22:15:10] |
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We recommend that you update your operating system to 64-bit. You are currently running a 32-bit Windows operating system. Sierra Chart does require a 64-bit operating system. Older versions do support 32-bit operating systems but it really is recommended you are running a current version of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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