Support Board
Date/Time: Wed, 12 Feb 2025 07:18:27 +0000
Missed Trades
View Count: 541
| [2020-10-02 19:12:20] |
| User152906 - Posts: 8 |
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TradeActivity files query time: 0.049935 seconds. Entries: 0. Current queries: 2 | 2020-10-02 18:24:12.977 TradeActivity files query time: 0.001199 seconds. Entries: 8. Current queries: 2 | 2020-10-02 18:24:12.977 TradeActivity files query time: 0.014310 seconds. Entries: 0. Current queries: 1 | 2020-10-02 18:24:23.351 TradeActivity files query time: 0.014495 seconds. Entries: 714. Current queries: 2 | 2020-10-02 18:24:24.412 TradeActivity files query time: 0.015198 seconds. Entries: 714. Current queries: 3 | 2020-10-02 18:24:25.629 TradeActivity files query time: 0.011451 seconds. Entries: 714. Current queries: 4 | 2020-10-02 18:24:26.268 TradeActivity files query time: 0.008035 seconds. Entries: 714. Current queries: 1 | 2020-10-02 18:24:26.362 SC Futures Order Routing/Data | Requesting trade accounts from server. | 2020-10-02 18:24:27.984 SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC124963. | 2020-10-02 18:24:28.016 SC Futures Order Routing/Data | Performing query for historical account balances for account AC124963. | 2020-10-02 18:24:28.031 SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC124963A. | 2020-10-02 18:24:28.031 SC Futures Order Routing/Data | Performing query for historical account balances for account AC124963A. | 2020-10-02 18:24:28.031 SC Futures Order Routing/Data | Received 2 accounts from service. | 2020-10-02 18:24:28.031 TradeActivity files query time: 0.001334 seconds. Entries: 0. Current queries: 4 | 2020-10-02 18:24:28.031 SC Futures Order Routing/Data | Requesting historical order fills for account AC124963. Start Date-Time UTC: 2020-10-02 15:28:07 | 2020-10-02 18:24:28.031 TradeActivity files query time: 0.012169 seconds. Entries: 0. Current queries: 3 | 2020-10-02 18:24:28.031 SC Futures Order Routing/Data | Requesting historical account balances for account AC124963. Start date-time UTC: 2019-03-24 18:24:28 | 2020-10-02 18:24:28.031 TradeActivity files query time: 0.001001 seconds. Entries: 0. Current queries: 2 | 2020-10-02 18:24:28.031 SC Futures Order Routing/Data | Requesting historical order fills for account AC124963A. Start Date-Time UTC: 2020-06-25 18:36:01 | 2020-10-02 18:24:28.031 TradeActivity files query time: 0.001730 seconds. Entries: 0. Current queries: 1 | 2020-10-02 18:24:28.047 SC Futures Order Routing/Data | Requesting historical account balances for account AC124963A. Start date-time UTC: 2019-03-24 18:24:28 | 2020-10-02 18:24:28.047 SC Futures Order Routing/Data | Received 0 order fills for account: AC124963. Inserting the ones that do not exist. | 2020-10-02 18:24:28.062 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC124963. Inserting the ones that do not exist. | 2020-10-02 18:24:28.406 SC Futures Order Routing/Data | Received 1 order fills for account: AC124963A. Inserting the ones that do not exist. | 2020-10-02 18:24:28.406 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC124963A. Inserting the ones that do not exist. | 2020-10-02 18:24:28.406 RemoveDuplicateFills | TradeAccount: AC124963A. DatesOfRecordsToInsert: 2020-06-25, . MostRecentFileNameSearched: TradeActivityLog_2020-06-25_UTC.AC124963A.data. RecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2020-10-02 18:24:28.406 TradeActivity files query time: 0.001837 seconds. Entries: 0. Current queries: 1 | 2020-10-02 18:24:28.406 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2020-10-02 18:24:32.992 SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-10-02 18:24:33.023 TradeActivity files query time: 0.014256 seconds. Entries: 714. Current queries: 1 | 2020-10-02 18:26:16.342 SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Rejected new order to avoid crossing resting order | SenderSubID: AMPT124963. Text: Parent order. Tag: 2TargetsWithCommonStop.twconfig. Internal Order ID: 57. Service Order ID: 3233786. Symbol: MESZ20_FUT_CME. Account: AC124963 | 2020-10-02 19:05:16.366 * |
| [2020-10-03 00:06:51] |
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Are you asking about this?: Info: TT order update (Rejected). Text: Rejected new order to avoid crossing resting order |
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-03 00:06:56
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| [2020-10-03 18:29:15] |
| User152906 - Posts: 8 |
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Yes I started having problems on 10/01/20. I was getting a "Out of Bounds" message. I would hit the Buy Bid Sell Bid. The Trade would be place several handles away. I would have a Profit of 4.5 Handles, which is impossible obviously. When I would Flatten the Trade, I would lose half a handle. The other problem is when I would attempt a Trade and the price would move right through the Entry price and not be executed. I spoke to the Trade Desk at AMP. They said they would Reset everything. It still did not help. Then again on Friday 10/02/20 I called and they said they will contact the Head Tech and have him Reset things. That is where it stands. |
| [2020-10-05 06:52:59] |
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Next time you get this message let us know: Info: TT order update (Rejected). Text: Rejected new order to avoid crossing resting order | We will then contact TT about this. Provide us the date and time and time zone of the order and the Exchange Order ID that you see. You will find that here: Trading Information Windows: Trade Orders Window The reason for all of this is because you are receiving delayed data: . The Trade would be place several handles away. I would have a Profit of 4.5 Handles, which is impossible obviously. When I would Flatten the Trade, I would lose half a handle. Have your broker activate the Denali Exchange Data Feed for your account. It is not fully set up by them.The other problem is when I would attempt a Trade and the price would move right through the Entry price and not be executed. Also make sure you are running an up-to-date version of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-05 06:54:57
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