Support Board
Date/Time: Sat, 08 Feb 2025 13:47:38 +0000
I do not have access to NEW INSTANCE - need urgent help
View Count: 545
| [2020-07-08 11:09:19] |
| User266447 - Posts: 266 |
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Dear Sir or Madam, I do not have access to NEW Instance. I have signed all new agreements, following instruction HELP/ACCOUNT CONTROL PANEL. Even paid $10 which I think I need to ask for the payment back. However I still have no access to my NEW INSTANCE. Could you give me the access as soon as possible, please? Is there anyone to talk to in case of emergency at Sierra Charts? Even a chat service? I need access to new instances urgently!!!! Please support me as soon as possible. Kind regards, Arek Okrasa |
| [2020-07-08 13:04:17] |
| Sierra_Chart Engineering - Posts: 18338 |
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You just need to update to the current version to resolve this: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-08 13:41:41] |
| John - SC Support - Posts: 37842 |
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Per your message in the following thread, we are marking this as resolved: $10 - could you please transfer it back For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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