Support Board
Date/Time: Fri, 07 Feb 2025 23:44:08 +0000
i can`t see intraday bars
View Count: 527
| [2020-06-16 16:27:03] |
| User195282 - Posts: 2 |
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Hello, When i start software, i can`t see intraday charts, bars begin after logging in. I have CQG top of book data feeding. That was normal till this week. I have done, what is written in your support links (erased and download data etc) |
| [2020-06-17 02:33:36] |
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Make sure the symbols of the charts are set correctly. Use this command for that: Edit Menu: Edit >> Translate Symbols To Current Service If you still have a problem follow the instructions below for one of the charts: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-17 08:05:23] |
| User195282 - Posts: 2 |
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I changed ISP now all is good. Thank you
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