Support Board
Date/Time: Wed, 27 Nov 2024 00:44:38 +0000
Mirus says Sierra needs to make changes in order for it to work with Zenfire
View Count: 1800
| [2013-12-31 22:31:46] |
| inthetrend - Posts: 33 Invalid SC Account Name. |
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Upon trying to connect to Mirus/Zenfire today I get an error message. Their support says that SC has not made changes necessary to connect to their service. Sounds like finger pointing to me. What is the story? Do I need to update SC. I am using V.1042 approximately. Is Mirus just trying to offload the blame?
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| [2013-12-31 22:55:37] |
| T44 - Posts: 363 |
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This has been answered by Sierra Support: There is a new Zen-Fire API, which is inconsistent with our development policies. Refer to help topic 76:
http://www.sierrachart.com/index.php?l=doc/helpdetails76.html Recommend switching to CTS T4 (which Mirus Futures supports). Switching to CTS T4 We have some users who will be switching to the CTS T4 trading platform service from Zen-Fire due to the backend changes in the Zen-Fire system which Sierra Chart is not compatible with.
Date Time Of Last Edit: 2013-12-31 22:56:16
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| [2013-12-31 23:26:16] |
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We do recommend contacting Mirus and have them put you on CTS T4 .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-30 17:28:56] |
| ganz - Posts: 1048 |
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Mirus says Sierra needs to make changes in order for it to work with Zenfire
It was Mirus who needs to make changes in order to work with ... SC :) https://www.bigmiketrading.com/brokers-data-feeds/32165-ninjatrader-introduces-brokerage-services-acquisition-mirus-futures.html |
| [2014-06-30 18:23:50] |
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Yes. We do agree with that. They should adopt the DTC protocol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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