Support Board
Date/Time: Mon, 03 Feb 2025 17:13:55 +0000
Chart issues
View Count: 581
| [2019-11-22 15:04:07] |
| madweston1 - Posts: 3 |
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I have had a few issues that I have tried to resolve for some time. They are as follows. 1. My sierra chart will not allow me to close the chart and save settings most of the time. 2. I try to download the current version and it gives me the following but I have a feeling its not downloading and without being able to close sierra charts it probably isn't updating at this point. 3. For some reason the right side of my chart is no longer showing the price it went away when I hit the button under edit "download data from end of chart" Attached is the nightmare I am living right now. Any assistance would be greatly appreciated. Best, Weston Sill |
 Capture 2.JPG / V - Attached On 2019-11-22 15:03:33 UTC - Size: 195.04 KB - 313 views Capture.JPG / V - Attached On 2019-11-22 15:03:42 UTC - Size: 63.32 KB - 209 views |
| [2019-11-22 16:59:48] |
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This is an operating system level problem: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=33260 We want you to restart your computer and run is only the essential programs on your computer. Run as little as possible on that computer. We also want you to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode 2. You are already running the current version so you are fine with that. 3. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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