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Date/Time: Mon, 03 Feb 2025 17:13:55 +0000



Post From: Chart issues

[2019-11-22 16:59:48]
Sierra Chart Engineering - Posts: 104368
This is an operating system level problem:
https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=33260

We want you to restart your computer and run is only the essential programs on your computer. Run as little as possible on that computer.

We also want you to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

2. You are already running the current version so you are fine with that.

3. Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing