Support Board
Date/Time: Mon, 03 Feb 2025 04:50:08 +0000
SC data feed with TD Ameritrade set up
View Count: 1335
| [2019-10-22 17:50:46] |
| User666549 - Posts: 4 |
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Possibly I missed something in the set. The SC Data seems to be working but when I have the Trade service setting set to TD Ameritrade I get flashing Historical Download Complete and Waiting to Download Historical Data. So far I've tried to read everything in help and the support board but some of it I just don't understand. Please help. |
| [2019-10-22 18:35:03] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-22 18:46:49] |
| User666549 - Posts: 4 |
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Software version: 2001 64-bit | 2019-10-22 13:40:03.651 Usage end date: 2019-11-30 | 2019-10-22 13:40:03.651 Enabled for: Sierra Chart Historical Data Service. | 2019-10-22 13:40:03.651 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-10-22 13:40:03.651 Enabled for exchange: INDEXES_DATA_BARCHART | 2019-10-22 13:40:03.651 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2019-10-22 13:40:03.651 Enabled for exchange: BATS (NYSE, NASDAQ) | 2019-10-22 13:40:03.651 Received 1 data feed usernames. | 2019-10-22 13:40:03.651 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-22 13:40:03.651 Current selected Data/Trading service: TD Ameritrade | 2019-10-22 13:40:03.651 Custom symbol settings values: disabled | 2019-10-22 13:40:03.651 Chart Update Interval: 500 | 2019-10-22 13:40:03.651 Intraday Data Storage Time Unit: 0 | 2019-10-22 13:40:03.651 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-22 13:40:03.651 2019-10-22 13:40:03 Local computer time | 2019-10-22 13:40:03.651 2019-10-22 18:40:03 Local computer time in UTC | 2019-10-22 13:40:03.651 2019-10-22 13:40:03 Local computer time in SC Time Zone | 2019-10-22 13:40:03.651 2019-10-22 15:51:57 Server time in UTC | 2019-10-22 13:40:03.651 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-10-22 13:40:03.651 Program path: C:\SierraChart2\ | 2019-10-22 13:40:03.651 Data Files path: C:\SierraChart2\Data\ | 2019-10-22 13:40:03.651 OS Version Number: 10.0 | 2019-10-22 13:40:03.651 Locale Setting: C | 2019-10-22 13:40:03.651 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-10-22 13:40:03.651 HTTPS connection ID:332 to apis.tdameritrade.com:443 for request ID:332 (2) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:29.780 HTTPS connection ID:332 to apis.tdameritrade.com:443 for request ID:332 (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:29.829 HTTPS connection ID:332 to apis.tdameritrade.com:443 for request ID:332 (2) | Closed. | 2019-10-22 13:44:29.829 TD Ameritrade | Streamer request #80 initiated. | 2019-10-22 13:44:30.237 HTTP connection ID:80 to streamer-ext-bin-txtdameritrade.com:80 for request ID:80 (2) | Creating socket. | 2019-10-22 13:44:30.237 HTTP connection ID:80 to streamer-ext-bin-txtdameritrade.com:80 for request ID:80 (2) | Connecting to IP: 23.217.138.110. | 2019-10-22 13:44:30.237 HTTP connection ID:80 to streamer-ext-bin-txtdameritrade.com:80 for request ID:80 (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:30.385 TD Ameritrade | Unknown field when parsing the streamer. Header ID: 60 | 2019-10-22 13:44:30.388 * Connection to the external service has been lost. | 2019-10-22 13:44:30.388 TD Ameritrade | Streamer request completed unexpectedly. Request ID: 80. | 2019-10-22 13:44:30.396 HTTP connection ID:80 to streamer-ext-bin-txtdameritrade.com:80 for request ID:80 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-10-22 13:44:30.396 HTTP connection ID:80 to streamer-ext-bin-txtdameritrade.com:80 for request ID:80 (2) | Closed. | 2019-10-22 13:44:30.397 TD Ameritrade | Disconnected. | 2019-10-22 13:44:30.411 Disconnected from TD Ameritrade. | 2019-10-22 13:44:30.411 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-22 13:44:30.411 HD Request # 426 | Downloading Intraday chart data for NVDA to the file NVDA.scid. Service: equities.us | 2019-10-22 13:44:30.669 HD Request # 426 | Download start date-time: 2019-10-22 13:44:18.000 | 2019-10-22 13:44:30.670 HD Request # 426 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-10-22 13:44:30.670 Socket (2) | Creating socket. | 2019-10-22 13:44:30.670 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-10-22 13:44:30.670 HD Request # 426 | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:30.723 HD Request # 426 | Sending historical data logon request message. | 2019-10-22 13:44:30.723 HD Request # 426 | Requesting Intraday data. Start date-time: 2019-10-22 13:44:18. Record interval: 0. Symbol: NVDA | 2019-10-22 13:44:30.746 HD Request # 426 | Decompressing data. | 2019-10-22 13:44:30.821 HD Request # 426 | Receiving Intraday data for NVDA starting at 2019-10-22 13:44:18 | 2019-10-22 13:44:30.821 HD Request # 426 | Timestamp of first Intraday data file record written: 2019-10-22 13:44:22 | 2019-10-22 13:44:30.822 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:30.822 HD Request # 426 | Historical data for NVDA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-22 13:44:30.822 Historical data download thread signaled to stop. | 2019-10-22 13:44:30.822 HD Request # 426 | Received 10 records from 2019-10-22 13:44:18.000 to 2019-10-22 13:44:26.001 (8.0 seconds) and wrote 9 records for NVDA | 2019-10-22 13:44:30.822 HD Request # 426 | Completion time: 0s | 2019-10-22 13:44:30.828 HD Request # 426 | Intraday data download complete for NVDA. Unique request ID: 425 | 2019-10-22 13:44:30.828 Removed historical data download ID 425 | 2019-10-22 13:44:30.828 Triggering next historical data download in queue. | 2019-10-22 13:44:30.828 HD Request # 427 | Downloading Intraday chart data for ROKU to the file ROKU.scid. Service: equities.us | 2019-10-22 13:44:30.828 HD Request # 427 | Download start date-time: 2019-10-22 13:44:17.000 | 2019-10-22 13:44:30.829 HD Request # 427 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-10-22 13:44:30.829 Socket (3) | Creating socket. | 2019-10-22 13:44:30.829 Socket (3) | Connecting to IP: 8.18.161.133. | 2019-10-22 13:44:30.829 Socket (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:30.846 Socket (2) | Closed. | 2019-10-22 13:44:30.846 HD Request # 427 | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:30.885 HD Request # 427 | Sending historical data logon request message. | 2019-10-22 13:44:30.885 HD Request # 427 | Requesting Intraday data. Start date-time: 2019-10-22 13:44:17. Record interval: 0. Symbol: ROKU | 2019-10-22 13:44:30.909 HD Request # 427 | Decompressing data. | 2019-10-22 13:44:30.934 HD Request # 427 | Receiving Intraday data for ROKU starting at 2019-10-22 13:44:17 | 2019-10-22 13:44:30.934 HD Request # 427 | Timestamp of first Intraday data file record written: 2019-10-22 13:44:25 | 2019-10-22 13:44:30.935 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:30.935 HD Request # 427 | Historical data for ROKU is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-22 13:44:30.940 Historical data download thread signaled to stop. | 2019-10-22 13:44:30.940 HD Request # 427 | Received 16 records from 2019-10-22 13:44:17.000 to 2019-10-22 13:44:30.006 (13.0 seconds) and wrote 11 records for ROKU | 2019-10-22 13:44:30.940 HD Request # 427 | Completion time: 0s | 2019-10-22 13:44:30.943 HD Request # 427 | Intraday data download complete for ROKU. Unique request ID: 426 | 2019-10-22 13:44:30.943 Removed historical data download ID 426 | 2019-10-22 13:44:30.943 Triggering next historical data download in queue. | 2019-10-22 13:44:30.943 HD Request # 428 | Downloading Intraday chart data for AMD to the file AMD.scid. Service: equities.us | 2019-10-22 13:44:30.943 HD Request # 428 | Download start date-time: 2019-10-22 13:44:22.000 | 2019-10-22 13:44:30.943 HD Request # 428 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-10-22 13:44:30.943 Socket (2) | Creating socket. | 2019-10-22 13:44:30.943 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-10-22 13:44:30.943 Socket (3) | Socket gracefully closed by remote side. | 2019-10-22 13:44:30.959 Socket (3) | Closed. | 2019-10-22 13:44:30.959 HD Request # 428 | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:30.995 HD Request # 428 | Sending historical data logon request message. | 2019-10-22 13:44:30.995 HD Request # 428 | Requesting Intraday data. Start date-time: 2019-10-22 13:44:22. Record interval: 0. Symbol: AMD | 2019-10-22 13:44:31.018 HD Request # 428 | Decompressing data. | 2019-10-22 13:44:31.102 HD Request # 428 | Receiving Intraday data for AMD starting at 2019-10-22 13:44:22 | 2019-10-22 13:44:31.103 HD Request # 428 | Timestamp of first Intraday data file record written: 2019-10-22 13:44:22 | 2019-10-22 13:44:31.103 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:31.103 HD Request # 428 | Historical data for AMD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-22 13:44:31.115 Historical data download thread signaled to stop. | 2019-10-22 13:44:31.115 HD Request # 428 | Received 37 records from 2019-10-22 13:44:22.000 to 2019-10-22 13:44:28.000 (6.0 seconds) and wrote 35 records for AMD | 2019-10-22 13:44:31.115 HD Request # 428 | Completion time: 1s | 2019-10-22 13:44:31.119 HD Request # 428 | Intraday data download complete for AMD. Unique request ID: 427 | 2019-10-22 13:44:31.119 Removed historical data download ID 427 | 2019-10-22 13:44:31.119 Triggering next historical data download in queue. | 2019-10-22 13:44:31.119 HD Request # 429 | Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us | 2019-10-22 13:44:31.119 HD Request # 429 | Download start date-time: 2019-10-22 13:44:23.000 | 2019-10-22 13:44:31.120 HD Request # 429 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-10-22 13:44:31.120 Socket (3) | Creating socket. | 2019-10-22 13:44:31.120 Socket (3) | Connecting to IP: 8.18.161.133. | 2019-10-22 13:44:31.120 Socket (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:31.127 Socket (2) | Closed. | 2019-10-22 13:44:31.127 HD Request # 429 | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:31.173 HD Request # 429 | Sending historical data logon request message. | 2019-10-22 13:44:31.173 HD Request # 429 | Requesting Intraday data. Start date-time: 2019-10-22 13:44:23. Record interval: 0. Symbol: SPY | 2019-10-22 13:44:31.196 HD Request # 429 | Decompressing data. | 2019-10-22 13:44:31.219 HD Request # 429 | Receiving Intraday data for SPY starting at 2019-10-22 13:44:23 | 2019-10-22 13:44:31.219 HD Request # 429 | Timestamp of first Intraday data file record written: 2019-10-22 13:44:24 | 2019-10-22 13:44:31.219 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:31.220 HD Request # 429 | Historical data for SPY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-22 13:44:31.227 Historical data download thread signaled to stop. | 2019-10-22 13:44:31.227 HD Request # 429 | Received 26 records from 2019-10-22 13:44:23.000 to 2019-10-22 13:44:27.001 (4.0 seconds) and wrote 24 records for SPY | 2019-10-22 13:44:31.228 HD Request # 429 | Completion time: 0s | 2019-10-22 13:44:31.230 HD Request # 429 | Intraday data download complete for SPY. Unique request ID: 428 | 2019-10-22 13:44:31.230 Removed historical data download ID 428 | 2019-10-22 13:44:31.230 Triggering next historical data download in queue. | 2019-10-22 13:44:31.230 HD Request # 430 | Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2019-10-22 13:44:31.230 HD Request # 430 | Download start date-time: 2019-10-22 13:44:18.000 | 2019-10-22 13:44:31.231 HD Request # 430 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-10-22 13:44:31.231 Socket (2) | Creating socket. | 2019-10-22 13:44:31.231 Socket (2) | Connecting to IP: 8.18.161.135. | 2019-10-22 13:44:31.231 Socket (3) | Socket gracefully closed by remote side. | 2019-10-22 13:44:31.243 Socket (3) | Closed. | 2019-10-22 13:44:31.243 HD Request # 430 | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:31.284 HD Request # 430 | Sending historical data logon request message. | 2019-10-22 13:44:31.284 HD Request # 430 | Requesting Intraday data. Start date-time: 2019-10-22 13:44:18. Record interval: 0. Symbol: TSLA | 2019-10-22 13:44:31.308 HD Request # 430 | Decompressing data. | 2019-10-22 13:44:31.383 HD Request # 430 | Receiving Intraday data for TSLA starting at 2019-10-22 13:44:18 | 2019-10-22 13:44:31.383 HD Request # 430 | Timestamp of first Intraday data file record written: 2019-10-22 13:44:22 | 2019-10-22 13:44:31.384 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:31.384 HD Request # 430 | Historical data for TSLA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-22 13:44:31.384 Historical data download thread signaled to stop. | 2019-10-22 13:44:31.384 HD Request # 430 | Received 8 records from 2019-10-22 13:44:18.000 to 2019-10-22 13:44:24.004 (6.0 seconds) and wrote 7 records for TSLA | 2019-10-22 13:44:31.385 HD Request # 430 | Completion time: 0s | 2019-10-22 13:44:31.394 HD Request # 430 | Intraday data download complete for TSLA. Unique request ID: 429 | 2019-10-22 13:44:31.394 Removed historical data download ID 429 | 2019-10-22 13:44:31.394 Triggering next historical data download in queue. | 2019-10-22 13:44:31.394 Socket (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:31.409 Socket (2) | Closed. | 2019-10-22 13:44:31.409 TD Ameritrade | Connecting. | 2019-10-22 13:44:33.412 TD Ameritrade | Logging in. (Step 1 of 3) | 2019-10-22 13:44:33.412 HTTPS connection ID:333 to apis.tdameritrade.com:443 for request ID:333 (2) | Creating socket. Using TLS 1.2. | 2019-10-22 13:44:33.412 HTTPS connection ID:333 to apis.tdameritrade.com:443 for request ID:333 (2) | Connecting to IP: 198.200.171.201. | 2019-10-22 13:44:33.412 TD Ameritrade | Authorized for streamer data. Account: 49*** | 2019-10-22 13:44:33.795 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2019-10-22 13:44:33.795 HTTPS connection ID:334 to apis.tdameritrade.com:443 for request ID:334 (3) | Creating socket. Using TLS 1.2. | 2019-10-22 13:44:33.795 HTTPS connection ID:334 to apis.tdameritrade.com:443 for request ID:334 (3) | Connecting to IP: 198.200.171.201. | 2019-10-22 13:44:33.796 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2019-10-22 13:44:34.016 HTTPS connection ID:335 to apis.tdameritrade.com:443 for request ID:335 (4) | Creating socket. Using TLS 1.2. | 2019-10-22 13:44:34.016 HTTPS connection ID:335 to apis.tdameritrade.com:443 for request ID:335 (4) | Connecting to IP: 198.200.171.201. | 2019-10-22 13:44:34.017 HTTPS connection ID:333 to apis.tdameritrade.com:443 for request ID:333 (2) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:34.202 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2019-10-22 13:44:34.238 HTTPS connection ID:336 to apis.tdameritrade.com:443 for request ID:336 (5) | Creating socket. Using TLS 1.2. | 2019-10-22 13:44:34.238 HTTPS connection ID:336 to apis.tdameritrade.com:443 for request ID:336 (5) | Connecting to IP: 198.200.171.201. | 2019-10-22 13:44:34.238 HTTPS connection ID:333 to apis.tdameritrade.com:443 for request ID:333 (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:34.250 HTTPS connection ID:333 to apis.tdameritrade.com:443 for request ID:333 (2) | Closed. | 2019-10-22 13:44:34.250 HTTPS connection ID:334 to apis.tdameritrade.com:443 for request ID:334 (3) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:34.263 HTTPS connection ID:334 to apis.tdameritrade.com:443 for request ID:334 (3) | Socket gracefully closed by remote side. | 2019-10-22 13:44:34.308 HTTPS connection ID:334 to apis.tdameritrade.com:443 for request ID:334 (3) | Closed. | 2019-10-22 13:44:34.308 TD Ameritrade | Connected to data and trading server. | 2019-10-22 13:44:34.469 SC Data - All Services | Disconnected from the server. | 2019-10-22 13:44:34.470 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:34.470 Triggering next historical data download in queue. | 2019-10-22 13:44:34.470 Triggering next historical data download in queue. | 2019-10-22 13:44:34.470 Triggering next historical data download in queue. | 2019-10-22 13:44:34.470 Triggering next historical data download in queue. | 2019-10-22 13:44:34.470 Mapping NVDA to NVDA. Service code: equities.us | 2019-10-22 13:44:34.480 SC Data - All Services | Starting real-time market data updates for: NVDA (NVDA). ID: 1 Service code: equities.us | 2019-10-22 13:44:34.480 SC Data - All Services | Using username 0 | 2019-10-22 13:44:34.480 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10046 | 2019-10-22 13:44:34.480 SC Data - All Services | Requesting security definition data for: NVDA (NVDA). ID: 1 | 2019-10-22 13:44:34.481 Added historical Intraday data request for NVDA to the queue. | 2019-10-22 13:44:34.481 Intraday data recording state for symbol NVDA is set to download 'Pending'. | 2019-10-22 13:44:34.481 Triggering next historical data download in queue. | 2019-10-22 13:44:34.481 DTC Client socket (2) | Creating socket. | 2019-10-22 13:44:34.482 DTC Client socket (2) | Connecting to IP: 8.18.161.133. | 2019-10-22 13:44:34.482 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-10-22 13:44:34.493 DTC Client socket (1) | Closed. | 2019-10-22 13:44:34.493 Delaying start of download for NVDA | 2019-10-22 13:44:34.531 SC Data - All Services | Connected to server. | 2019-10-22 13:44:34.531 SC Data - All Services | Starting socket receive thread. | 2019-10-22 13:44:34.531 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-10-22 13:44:34.531 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:34.575 SC Data - All Services | Sending logon request message. | 2019-10-22 13:44:34.575 Mapping ROKU to ROKU. Service code: equities.us | 2019-10-22 13:44:34.575 SC Data - All Services | Starting real-time market data updates for: ROKU (ROKU). ID: 2 Service code: equities.us | 2019-10-22 13:44:34.575 SC Data - All Services | Requesting security definition data for: ROKU (ROKU). ID: 2 | 2019-10-22 13:44:34.575 Added historical Intraday data request for ROKU to the queue. | 2019-10-22 13:44:34.575 Intraday data recording state for symbol ROKU is set to download 'Pending'. | 2019-10-22 13:44:34.575 Triggering next historical data download in queue. | 2019-10-22 13:44:34.575 Mapping AMD to AMD. Service code: equities.us | 2019-10-22 13:44:34.616 SC Data - All Services | Starting real-time market data updates for: AMD (AMD). ID: 3 Service code: equities.us | 2019-10-22 13:44:34.616 SC Data - All Services | Requesting security definition data for: AMD (AMD). ID: 3 | 2019-10-22 13:44:34.616 Added historical Intraday data request for AMD to the queue. | 2019-10-22 13:44:34.616 Intraday data recording state for symbol AMD is set to download 'Pending'. | 2019-10-22 13:44:34.617 Triggering next historical data download in queue. | 2019-10-22 13:44:34.617 SC Data - All Services | Received logon response. | 2019-10-22 13:44:34.617 SC Data - All Services | Server Name: SC Realtime Server. | 2019-10-22 13:44:34.617 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-10-22 13:44:34.617 SC Data - All Services | Successfully connected. | 2019-10-22 13:44:34.617 SC Data - All Services | Trading is not supported. | 2019-10-22 13:44:34.617 SC Data - All Services | Restarting real-time data updates for symbol: AMD -> AMD | 2019-10-22 13:44:34.617 SC Data - All Services | Restarting real-time data updates for symbol: NVDA -> NVDA | 2019-10-22 13:44:34.617 SC Data - All Services | Restarting real-time data updates for symbol: ROKU -> ROKU | 2019-10-22 13:44:34.617 Mapping SPY to SPY. Service code: equities.us | 2019-10-22 13:44:34.637 SC Data - All Services | Starting real-time market data updates for: SPY (SPY). ID: 4 Service code: equities.us | 2019-10-22 13:44:34.637 SC Data - All Services | Requesting security definition data for: SPY (SPY). ID: 4 | 2019-10-22 13:44:34.637 Added historical Intraday data request for SPY to the queue. | 2019-10-22 13:44:34.637 Intraday data recording state for symbol SPY is set to download 'Pending'. | 2019-10-22 13:44:34.637 Triggering next historical data download in queue. | 2019-10-22 13:44:34.637 SC Data - All Services | Received security definition for symbol AMD | 2019-10-22 13:44:34.685 SC Data - All Services | Received security definition for symbol NVDA | 2019-10-22 13:44:34.685 SC Data - All Services | Received security definition for symbol ROKU | 2019-10-22 13:44:34.685 SC Data - All Services | Received security definition for symbol SPY | 2019-10-22 13:44:34.685 Mapping TSLA to TSLA. Service code: equities.us | 2019-10-22 13:44:34.713 SC Data - All Services | Starting real-time market data updates for: TSLA (TSLA). ID: 5 Service code: equities.us | 2019-10-22 13:44:34.713 SC Data - All Services | Requesting security definition data for: TSLA (TSLA). ID: 5 | 2019-10-22 13:44:34.713 Added historical Intraday data request for TSLA to the queue. | 2019-10-22 13:44:34.713 Intraday data recording state for symbol TSLA is set to download 'Pending'. | 2019-10-22 13:44:34.713 Triggering next historical data download in queue. | 2019-10-22 13:44:34.713 SC Data - All Services | Received security definition for symbol TSLA | 2019-10-22 13:44:34.773 HTTPS connection ID:335 to apis.tdameritrade.com:443 for request ID:335 (4) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:34.821 HTTPS connection ID:336 to apis.tdameritrade.com:443 for request ID:336 (5) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:34.821 HTTPS connection ID:336 to apis.tdameritrade.com:443 for request ID:336 (5) | Socket gracefully closed by remote side. | 2019-10-22 13:44:34.866 HTTPS connection ID:336 to apis.tdameritrade.com:443 for request ID:336 (5) | Closed. | 2019-10-22 13:44:34.866 HTTPS connection ID:335 to apis.tdameritrade.com:443 for request ID:335 (4) | Socket gracefully closed by remote side. | 2019-10-22 13:44:34.869 HTTPS connection ID:335 to apis.tdameritrade.com:443 for request ID:335 (4) | Closed. | 2019-10-22 13:44:34.869 File >> Disconnect selected. | 2019-10-22 13:44:35.273 Canceling historical data download request for ROKU Intraday data. | 2019-10-22 13:44:35.273 Removed historical data download ID 431 | 2019-10-22 13:44:35.273 Canceling historical data download request for AMD Intraday data. | 2019-10-22 13:44:35.273 Removed historical data download ID 432 | 2019-10-22 13:44:35.273 Canceling historical data download request for SPY Intraday data. | 2019-10-22 13:44:35.273 Removed historical data download ID 433 | 2019-10-22 13:44:35.274 Canceling historical data download request for TSLA Intraday data. | 2019-10-22 13:44:35.274 Removed historical data download ID 434 | 2019-10-22 13:44:35.274 SC Data - All Services | Disconnected from the server. | 2019-10-22 13:44:35.277 TD Ameritrade | Disconnected. | 2019-10-22 13:44:35.277 Disconnected from TD Ameritrade. | 2019-10-22 13:44:35.277 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:35.277 DTC Client socket (2) | Socket gracefully closed by remote side. | 2019-10-22 13:44:35.300 DTC Client socket (2) | Closed. | 2019-10-22 13:44:35.300 HD Request # 431 | Downloading Intraday chart data for NVDA to the file NVDA.scid. Service: equities.us | 2019-10-22 13:44:35.734 HD Request # 431 | Download start date-time: 2019-10-22 13:44:26.000 | 2019-10-22 13:44:35.735 HD Request # 431 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-10-22 13:44:35.735 Socket (1) | Creating socket. | 2019-10-22 13:44:35.735 Socket (1) | Connecting to IP: 8.18.161.133. | 2019-10-22 13:44:35.735 HD Request # 431 | Setting DTC encoding to Binary VLS | 2019-10-22 13:44:35.789 HD Request # 431 | Sending historical data logon request message. | 2019-10-22 13:44:35.789 HD Request # 431 | Requesting Intraday data. Start date-time: 2019-10-22 13:44:26. Record interval: 0. Symbol: NVDA | 2019-10-22 13:44:35.813 HD Request # 431 | Decompressing data. | 2019-10-22 13:44:35.837 HD Request # 431 | Receiving Intraday data for NVDA starting at 2019-10-22 13:44:26 | 2019-10-22 13:44:35.837 Socket (1) | Shutdown started. Waiting for graceful close. | 2019-10-22 13:44:35.837 HD Request # 431 | Historical data for NVDA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-22 13:44:35.837 Historical data download thread signaled to stop. | 2019-10-22 13:44:35.837 HD Request # 431 | Received 2 records from 2019-10-22 13:44:26.000 to 2019-10-22 13:44:26.001 (0.0 seconds) and wrote 0 records for NVDA | 2019-10-22 13:44:35.838 HD Request # 431 | Completion time: 0s | 2019-10-22 13:44:35.838 HD Request # 431 | Intraday data download complete for NVDA. Unique request ID: 430 | 2019-10-22 13:44:35.838 Removed historical data download ID 430 | 2019-10-22 13:44:35.838 Triggering next historical data download in queue. | 2019-10-22 13:44:35.838 Socket (1) | Socket gracefully closed by remote side. | 2019-10-22 13:44:35.861 Socket (1) | Closed. | 2019-10-22 13:44:35.861 Date Time Of Last Edit: 2019-10-23 16:51:23
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| [2019-10-23 16:50:45] |
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We apologize for the delay. We needed time to examine this. This is the problem: HTTP connection ID:75 to streamer-ext-bin-txtdameritrade.com:80 for request ID:75 (1) | Socket gracefully closed by remote side. | 2019-10-22 13:44:03.569 There is some change on the TD Ameritrade side related to this. This is not something we can resolve easily.TD Ameritrade | Unknown field when parsing the streamer. Header ID: 60 | 2019-10-22 13:44:03.580 * Connection to the external service has been lost. | 2019-10-22 13:44:03.580 TD Ameritrade | Streamer request completed unexpectedly. Request ID: 75. | 2019-10-22 13:44:03.583 Since you are a user of the Sierra Chart exchange data feed and you have activated the US equities exchange, there is no need to be using TD Ameritrade. Set Global Settings >> Data/Trade Service Settings >> Service to "SC Data-All Services" . You then should have no trouble receiving US equities data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-23 18:16:46] |
| User666549 - Posts: 4 |
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Sorry I'm a bit confused. Td Ameritrade is my new broker, so I do need to be using them. My intention was to use the SC chart trading feature to place trades, as I've been doing for, I think more than 10 years, with Interactive brokers. If I can't place trades through SC to TD Ameritrade then there is no need to be using Sierra Chart. If that's the case, sadly I will miss the many SC features like marking trade entry and exits on the chart and trade stats. Am I understanding the situation correctly? What are the chances that the problem with TD Ameritrade will ever be resolved? |
| [2019-10-23 21:58:15] |
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Trading with TD Ameritrade from Sierra Chart really is not well supported. It is much better supported with Interactive Brokers . We do not expect the problem to be resolved. More information here: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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